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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really cool Service that comes directly to your home. Offers great ideas and willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were interested in certain products, he provided great detail. All was very very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Representative was very knowledgeable and I am definitely going to look into getting my house set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service really helped me choosing the best option for my internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consult before you Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accommodating and knowledgeable. Easy to communicate via text or email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good depth and very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our issues are not uncommon. The consultant provided clear and concise recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was very helpful with my buying experience. Thank you! Michael Savod

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He made the pain go away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As your sample statement, we needed help and your agent was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mohamed knowledgeable, professional and friendly. Hamilton

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam was extremely efficient and thorough..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam called ahead, was on time and was very professional in all aspects of the installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Request a Corrected Proposal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The proposal submitted for review lists the wrong model of Samsung counter depth refirgerator. We had specified the Samsung 23 cu ft 4 door flex Refrigerator with WiFi and Bev Center Model# RF23A9671SG/AA and sku# 6448509 at previously quoted cost of $2999.99. WE DO NOT WANT THE Samsung Bespoke Refrigerator that was included in this quote.

    I would recommend this to a friend
    • Brand response from Doug, Consultation Team
      Posted .

      Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) 548-0828 for a more in-depth review of your consultation and further assistance.

  • Rated 4 out of 5 stars

    In home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant provided with good suggestions. While I ended up going a different way, he did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to identify if my home was compatible for Nest and give recommendations on what I should do. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chase did a great job explaining my options.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chase was very knowledgeable and and went over several options with no pressure to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rep Consultant Dis Excellent Hob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your rep did an excellent job. Very pleased with the review and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, courteous and knowledgeable staff that installed our home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone involved was super-friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone involved was super-friendly as well as knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teresa is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teresa was very helpful and had very good advice for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    His professionalism is on point and informative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was patient and very helpful. I would recommend him to anyone who needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donnie was very helpful. I loved all the information he provided for me to make the best decision.

    I would recommend this to a friend