Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were polite and professional. I always recommend these services.
I would recommend this to a friendRated 5 out of 5 stars
Joseph & Jason - great team!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am truly impressed by the depth and breadth of service provided by the Best Buy team. Could not be better.
I would recommend this to a friendRated 5 out of 5 stars
home consult was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dave Herbison did a great job explaining everything we needed and got our order in process very well.
I would recommend this to a friendRated 5 out of 5 stars
Home Theater/PC Field Agent, Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Evyn was professional and helpful with explaining his work.
I would recommend this to a friendRated 4 out of 5 stars
He was very pleasant and helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The advisor was able to answer all of my questions and hw made some veluable suggestions. I would definitely use this service again.
I would recommend this to a friendRated 5 out of 5 stars
Excellent experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was very nice and very knowledgeable, Went above and beyond for my request
I would recommend this to a friendRated 5 out of 5 stars
Excellent Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic service. Everything I needed to know I was told. Geek Squad people were very knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seth was friendly, courteous and extremely helpful...
I would recommend this to a friendRated 5 out of 5 stars
Slow or no WIFI!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris was more than willing to go the extra mile and get me up and running.
I would recommend this to a friendRated 5 out of 5 stars
Great Service for new home owners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was so great having someone come to my home and help find the right appliances for my space.
I would recommend this to a friendRated 5 out of 5 stars
He is a great guy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He is a great guy! Looking forward to having everything installed in the near future.
I would recommend this to a friendRated 5 out of 5 stars
Consultation Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very thorough evaluation of our needs-realistic process
I would recommend this to a friendRated 5 out of 5 stars
In home consult and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well done by the representatives who provided the in home consultation and then by the installation team.
I would recommend this to a friendRated 5 out of 5 stars
Upgrade TV Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is working as I expected including new URC remote and going to 4k and Dolby Atmos.
I would recommend this to a friendRated 4 out of 5 stars
Good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been 5 star, but I didn't get the follow up, I wanted and expected.
I would recommend this to a friendRated 5 out of 5 stars
My advisor was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to upgrade my music and decided to but a Sonos Black based on meeting with consultant
I would recommend this to a friendRated 5 out of 5 stars
KNowledgeable, helpful in picking the right compon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consultation was excellent, adviser understood my needs and was patient and helpful with my concerns
I would recommend this to a friendRated 5 out of 5 stars
Having a consultant gave us a sense of comfort.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help with kitchen appliance measurements and selections.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and computer set up. On time and very efficient.
I would recommend this to a friendRated 5 out of 5 stars
In home consult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely helpful ideas provided once we explained the end result we wanted. Jon R. Was fantastic.
I would recommend this to a friend