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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 567 Showing 11,321-11,340 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great Experiance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great Consultation. They took the time to listen and then give great suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would ask for him again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good recommendations, I'm very happy with my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ou consultant was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help with delivery and installaltion date.Needed to change dates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded tv in kitchen. Adding Apple TV, sound amplifier and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were helpful and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having knowledgeable people to help me with my technical issues and upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy consult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure which security camera system would work best in my house. Consultant made the call. Easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 55 lg on patio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very knowledgeable I ask question show how to use my new tv very satisfied thanks julian

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was there on time went through all my options for a sound system and took care of everything online

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The bad and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First didn’t come out when scheduled. I had to go into store to talk to manager and he got someone out quickly good job there. Then it gets worse the guy Calvin came out and didn’t really suggest anything. I basically decided what I wanted and he left. A couple of hours later I got the estimate again good. Then about 10 days later I decided to have it done so I called Calvin. He said he was on road and would call me back in about 20 minutes he never called. Two hours later I called and left a message no call back. Then about an hour later I called again and his voicemail was full. I tried for the next 3 days voicemail box always full. I went into store again and they did then take good care of me but I was thinking about going down to 3 cameras instead of 5 but they were no longer on sale so it was cheaper to stay with the 5. I also had it installed and they did a good job on that. Overall very mixed the store on e Washington st did great. Tony the manager was excellent but just the consultant hewas terrible.

    No, I would not recommend this to a friend
    • Brand response from Olivier, Consultation Team
      Posted .

      Thanks for uploading your review. We expect our In-Home Advisors to do their best to follow up with our customers to ensure that projects go as smoothly as possible. I’m sorry that this hasn’t been your experience with us. It’s understandable that you would like to get your new tech up and working as soon as possible. We’re here to help get things back on track. To get in touch, please give us a call at (800) 548-0828.

  • Rated 5 out of 5 stars

    ACTcb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and had the right answers. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Informational

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kayla was very knowledgeable and helpful with selecting the right products for my home security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extremely professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team is always professional and on time. the problems are always fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Using an in home sales consultant is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming back after the shutdown there were some lose ends, but in home sales manager Sydney Vault kept the process working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went very well

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric did a very good job discussing my particular situation and finding the right equipment for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.way to answer questions

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a small place and overwhelmed with everything out there so this helped to make things clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Questions answered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was professional courteous and very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved all the advisors suggestions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable. Polite. Friendly. Understood what we wanted and gave great advice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable But we had to take back the Ring spotlight cam because it did not work with our slopping driveway and the router didn’t work well either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our advisor gave grst suggestions for our project.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our advisor was helpful with providing concrete recommendations regarding our decision to mount our TV over the fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant answered all our questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was great having someone helping me with all my questions

    I would recommend this to a friend