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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 588 Showing 11,741-11,760 of 21,193 reviews
  • Rated 5 out of 5 stars

    outstanding service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    appreciate the help with our home entertainment and streaming needs. great service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great advice, readily available and flexible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Building an addition and got great advice and assist in choosing electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and fantastic all-around job with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The modem Will be installed next week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not installed the equipment as the appointment with Xfinity has been reset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Installation Very convenient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV that I have ever owned! The 75 inch picture is amazing bright and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed home theater. They did very good jo I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home consultant helped us choose the right TVs for us - from brand to size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv coming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgeable consultants. Looking forward to installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Consultation was misleading, install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A team came to install my security cameras and gave their opinion that i should get a different type of camera. Also said that if I did want the cameras I had purchased installed I would need extra cable. I purchased the required extra cable and had to reschedule. The next team that came out and actually installed the cameras was great. It was a tough job but they made it work beautifully

    I would recommend this to a friend
    • Brand response from Sammie, Consultation Team
      Posted .

      Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) 548-0828 for a more in-depth review of your consultation and further assistance.

  • Rated 5 out of 5 stars

    Home theater upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed suggestion of in home advisor. Everything is setup and working, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything works great now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After making the changes he suggested my whole system is working awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work and installers were very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He had a lot of very good suggestions!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy was very helpful in every way. Made a lot of interesting suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home consultation very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consult was very informative and helpful with making the best choices for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were helpful and knowledgeable. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a pleasure walked away with everything I wanted that day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovedit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved our advisor, Vanessa. She was helpful and responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support and help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan is the best to work with - always available for questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Serviceman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our serviceman made excellent WiFi recommendations and it has worked flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This sound system is great. Huge thank you to Hannah for helping us pick this out.

    I would recommend this to a friend