Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Consultation was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very professional and great knowledge. He was very neat.
I would recommend this to a friendRated 5 out of 5 stars
HELPFUL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely nothing negative to say. Answered all my questions.
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had five TV mounts installed. The team did a great job. Thanks.
I would recommend this to a friendRated 5 out of 5 stars
Nate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nate and the team were great! We hope the install will go well!
I would recommend this to a friendRated 1 out of 5 stars
Worst experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a lot of surprises including installation price Close to $1000 for a hood installation; ended up with gas leak and improper installation service with missing parts. Hated this process from start to finish. I wish Best Buy could do better service for total tech members. I made a bad choice
No, I would not recommend this to a friendBrand response from Consultation Team
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) 548-0828.
Rated 5 out of 5 stars
Needed to Replace Dated Technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed advice on music throughout the house and ring doorbell
I would recommend this to a friendRated 5 out of 5 stars
Good advice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The consultant compared several models and advised us on which would best suit our needs.
I would recommend this to a friendRated 5 out of 5 stars
Shay was fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt, very knowledgeable of the product line, and listened to my desires.
I would recommend this to a friendRated 5 out of 5 stars
My advisor was extremely helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The advisor was very knowledgeable and assisted me with great patience
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy from a to z.. choosing it buying it delivery
I would recommend this to a friendRated 5 out of 5 stars
great job by a true professional !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He just walked in, was very cheerful and knowledgeable and fixed everything1
I would recommend this to a friendRated 5 out of 5 stars
My advisor determined exactly what I needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We followed our advisor's suggestions and we are very happy with the results.
I would recommend this to a friendRated 5 out of 5 stars
Great visit and range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason did an excellant job with suggestions and we are very satisfied with the range.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad always helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The expert was very helpful with installing WiFi and cameras.
I would recommend this to a friendRated 5 out of 5 stars
Home Consultation is a must for Tech Home Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledge Best Buy Consultant. He made great recommendations.
I would recommend this to a friendRated 5 out of 5 stars
Wifi consult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were wonderful. Very informative, honest and not pushy on sales. that was nice.
I would recommend this to a friendRated 5 out of 5 stars
Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my installation and products I purchased
I would recommend this to a friendRated 5 out of 5 stars
He was very knowledgeable and helped us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well trained and explained in a way we understood. Took a lot of time.
I would recommend this to a friendRated 5 out of 5 stars
Couldn't had asked for a better experience .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After discussing several options, the product far excites my expectations.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic,,, arrived on time and was very professional
I would recommend this to a friend