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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was great, and made sure we had everything we needed ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The advisor was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The completed install was more than expected. Professionally done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good thanx to patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Chris has kept in contact n worked hard on resolving the hiccups

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful and Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in-home consultant did a great job of explaining the best way to make my project work and the best products to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My in home consultant was fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She has been very knowledgeable about everything that I have requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came in and measured for my built in microwave it came out perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great equipment and install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work done by Geek Squad! Awesome know how, from start to finish!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It should have been easier. Happy in the end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit did not end up fitting. He was not helpful in finding alternatives. But Spencer and the manager (in the store) helped tremendously. Ended up switching out, even transaction. Happy after all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new Sonos set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Art came and adjusted our speakers and answered all our questions. He’s great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get it all done the first time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team didn't set up my Wi-Fi for Amazon Prime and Alexa and added a year subscription with automatic renewal of an internet security program that we never asked for; was able to cancel that part later. The install team did a good job on the wall mount of 3 TVs.

    I would recommend this to a friend
    • Brand response from Jennifer, Consultation Team
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) 548-0828 to talk things over. We look forward to hearing from you.

  • Rated 5 out of 5 stars

    Evan was great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evan P did a great job advising us on a remodeling project and save me money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful in planning my audio/video set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to integrate both old and new technology, so it helped to better understand what was possible and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    he was helpfull and answer the question for set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pleased thanks, helpful. stayed with the issues at hand, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! I would highly recommend them for your entertainment needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful support to provide personalized service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jennifer was a great help in deciding which cooktop would fit my needs....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG Dyer and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, very careful delivery and installation of new Dyer. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant was on time and very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful and patient with a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He achieved what I was looking for but unfortunately I felt he was trying to sell me some things that weren’t necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in home consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was on time, courteous and knowledgeable. Didn’t pressure me.

    I would recommend this to a friend