Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
My advisor helped steer me in the right direction!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My very helpful advisor gave me great feedback on options.
I would recommend this to a friendRated 5 out of 5 stars
12 channel amp and new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both are great.the sound in the house is great and the tv picture is amazing.
I would recommend this to a friendRated 4 out of 5 stars
large equipment purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally I had a good experience with my sales rep but then afterwards its been nearly impossible to get a hold of him.
I would recommend this to a friendRated 4 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was very helpful. Identified the way forward for connecting my existing Speakers to Sonos
I would recommend this to a friendRated 5 out of 5 stars
Great Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed new Receiver. The guys were very good. Thanks!
I would recommend this to a friendRated 5 out of 5 stars
Service was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team was incredible and very informative. They did a great job
I would recommend this to a friendRated 5 out of 5 stars
Excellent service, easy and convenient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thorough and comprehensive, nothing negative to say at all!
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was early to the appointment and was very knowledgeable and informative.
I would recommend this to a friendRated 5 out of 5 stars
In-home consultation is a GREAT service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Covered all areas in our home with a variety of products & services
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My technician was very helpful and only sold me what I needed.
I would recommend this to a friendRated 4 out of 5 stars
Great idea's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jesse was super courteous and very helpful with recommendations and helped me get the right equipment for my loft.
I would recommend this to a friendRated 5 out of 5 stars
very good in consulting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have decided what to get after the in home help that was provided
I would recommend this to a friendRated 5 out of 5 stars
All Suggestions were great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Advisor was very knowledgeable and gave me great suggestions.
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the professionalism and his knowledge.
I would recommend this to a friendRated 5 out of 5 stars
Clear answers to our questions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable about the different items we were interested in.
I would recommend this to a friendRated 5 out of 5 stars
Don't build a house without Best Buy's Home Expert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are building a new home and needed a LOT of help in selecting televions, stero, speakers, doorbells, security, etc. I didn't honestly even know where to start - and I did not have time to research each individual electronic component that we needed. We were VERY fortunate to meet Dave Herbison, who met us at our new house and provided all of the details that we needed. He LITERALLY pulled everything together for us, and provided excellent counsel to help us decide what we needed. Thank you for this incredible service from Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
Very good consulting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the agent that came to my house.
I would recommend this to a friendRated 5 out of 5 stars
Teddy got me what I needed when no one else could
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Teddy got the Me the PC I needed when one one else could
I would recommend this to a friendRated 3 out of 5 stars
Half stars for half job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed at first by the technician. I had 2 projects/issues. She resolved the first one in less than 5 minutes. As of the second, she gave me plenty of tips and told me she would send me a quote by the end of the day for it. Unfortunately I never got the quote for the second project... The second project is complicated and probably expensive. I wish I could have had help with it
No, I would not recommend this to a friendRated 5 out of 5 stars
Internet set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave me s suggestions how to set up my Wi-Fi was a total systems zero
I would recommend this to a friend