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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 625 Showing 12,481-12,500 of 21,193 reviews
  • Rated 5 out of 5 stars

    Joe gave me great advice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe really listened to my concerns and gave met my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vivint cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Vivint cameras system it does the job what salesperson told me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very respectful and profesional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnathon did a nice job explaining to me my options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The consultant was knowledgeable and through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant was knowledgeable and through giving us multiple options and price ranges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all my questions. Polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing personalized service, honest and not overly pushy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but missed the mark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a consultation to set up home theater and multi room music listening. Bought Sonos port suggested by advisor. After the install, the tech doing the work indicated that my set up could not work (as sold) as home theater. Works great for music which was main objective, however the advisor missed the mark with his design. Frustrating.

    I would recommend this to a friend
    • Brand response from Sammie, Consultation Team
      Posted .

      We understand how important all of our customers home projects can be. While some may be more complex than others, we take them very seriously. We strive to provide our customers the most custom-tailored recommendations possible, but there are times where our In-Home Advisors views and plans may not meet expectations. This is completely understandable, and we always welcome our clients to provide us with their ideas, views, and desired plans. While there may be some limitations that may impede us from reaching those goals 100%, our In-Home Advisors will always work towards getting as close to fulfilling our customers’ dreams as possible. Please know that we welcome you to reach out to your Advisor and letting them know your thoughts. We have an open channel of communication available at all times through (800) 548-0828 to ensure that once the last item is plugged in, the wires have been laid, and everything is connected, that you are happy and eager to enjoy your new home upgrades.

  • Rated 5 out of 5 stars

    Excellent service and support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ashley and Kip took great care of us. We will use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russ did a fine job explaining options without pressure to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman that came over was pleasant and seem to know what I needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NoOpinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The (2) guys that installed, weren't very personalable. Came in did there job , moved furniture, didn't put in back the same or ask me if it was ok.Went thru a very quick , this is how you do it. Tried to sell me a receiver for 600.00 went on line at best buy it was 499.00..

    No, I would not recommend this to a friend
    • Brand response from Brad, Consultation Team
      Posted .

      Thanks for uploading your review. We expect our In-Home Advisors to do their best to follow up with our customers to ensure that projects go as smoothly as possible. I’m sorry that this hasn’t been your experience with us. It’s understandable that you would like to get your new tech up and working as soon as possible. We’re here to help get things back on track. To get in touch, please give us a call at (800) 548-0828.

  • Rated 5 out of 5 stars

    I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I will be call him for all my Best Buy needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good info provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received good information that helped me make the decisions for future home theatre product purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultant was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We followed his instructions and are very pleased with the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stayed with me the entire time until my need was satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage space on the fridge, and the color is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See summary above. Thank you for excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great consultation! Very professional!! Like what he had to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good consultation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, very personable, very helpful in every way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and very knowledgeable on everything

    I would recommend this to a friend