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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 626 Showing 12,501-12,520 of 21,193 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very helpful. Quick. Good guidance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember the name of the girl who came to our house but she seemed very knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home networking insight was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to replace Spectrum equipment with my own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The expert was very helpful, installation went very smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services provided was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was efficient and knowledgeable, and provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advisor was patient, and well informed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will put suggestions on hold as I am ready to travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advisor seemed well versed in equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advisor helped is to understand placement of cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CONSULTATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY CONSULTATION WAS QUICK AND EASY. i WOULD RECOMMEND THAT YOU TAKE ADVANTAGE OF THE FREE ADVISE FROM BEST BUY!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    definitely worth advisor coming to home first!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth advisor coming to home first! Advisor discovered things I did not account for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional excellent suggestions would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My advisor always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I call for help I have some one to help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the consultant to be very helpful and have good suggestions

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store consultant very good - however installers did a very poor job

    No, I would not recommend this to a friend
    • Brand response from Olivier, Consultation Team
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) 548-0828 to talk things over. We look forward to hearing from you.

  • Rated 5 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultation really helped us to zero in on what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great In home Consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a lot of good information on buying a new TV for our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shay set up purchase for all we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. My advisor was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was a big help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was helpful and took his time to explain everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Consultations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and advice concerning in wall and in ceiling speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience all around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience could not have been better from the start!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Setup of Expander

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with the eero to setup. Consultant did not give thorough instructions on how to use the product.

    I would recommend this to a friend