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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 627 Showing 12,521-12,540 of 21,193 reviews
  • Rated 4 out of 5 stars

    Solid consultation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to see what suggestions they would have and they covered all the bases for what might work at our house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use In Future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t utilize any services at the current time however tech was very knowledgeable and we will use when ready.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Consultant is very informative and cordial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very grateful that I learned a lot from the consultant. She ‘s very cordial and answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my huge refrigerator there plenty room for family of 6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and informed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and informative, big help choosing options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security system for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home advisor was very helpful in determining what we needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prompt Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got good advice on which cooking range to choose. Home installation people were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listened well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarified plans andunderstood what we planned to do. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly helpful and knowledgeable associates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful and informative. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in on time very nice and knew all about what i wanted done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enrique is the guy you want, hes so knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in home advisor was very knowledgeable and I am satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Inspection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great information from technician during his visit to my home.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it’s job well Little bulky Easy installation Our consultant is very very helpful and awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    did not listen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen would not listen to what I wanted done. They came up with this wonderful proposal when all I wanted to do was hang 2 tvs. I explained we did not have a huge budget, but when they were done the install was more than the tv.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Brian, did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help with TV install. Location, audio, size and process.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy Geek Squad did a horrible job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store salesperson was great! But the Best Buy Geek Squad or tech support which coordinated the delivery and installation did a horrible job! We had cook top which needed modifications, had one company come out a day before and get the measurements. Next day different guy came in with the cook top but not knowing or prepared for the installation. So the rescheduling pushed the cook top installation a week further. That also took us numerous calls to Best Buy to explain them what is going on and to schedule something ASAP. We had to make arrangements to be home for the installation twice! The whole scheduling and installation process was disjointed and mismanaged. Not the ideal experience that was promised and expected from Best Buy!

    No, I would not recommend this to a friend
    • Brand response from Olivier, Consultation Team
      Posted .

      Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Streaming tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advice for my Wifi to upgrade for my home To stream tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Professional and double checked all work

    I would recommend this to a friend