Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Consultation for washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional. Makes my purchase process easier
I would recommend this to a friendRated 5 out of 5 stars
Helpful Aid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon was extremely helpful explaining what I needed
I would recommend this to a friendRated 5 out of 5 stars
Great help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great help would do it again, thank you 11111111111
I would recommend this to a friendRated 5 out of 5 stars
Will provides excellent information and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have worked with Will for an abundance of purchases related to home theatre, security system washer/dryer, and all kitchen appliances. We keep going back to him and Best Buy because of his general and technical knowledge about all the products as well as how to get them installed as quickly as possible. He is an excellent trouble shooter when there are issues with products or delivery. When we leave a message for him, he is good at returning our cal!s. Thanks, Will. Tim and Lynn M.
I would recommend this to a friendRated 5 out of 5 stars
In Home consulting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience answered all my questions very personable
I would recommend this to a friendRated 5 out of 5 stars
Corey was excellent, helpful, professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, helpful, professional. Appreciate his expertise.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and professional and explained many options
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the total experience and follow up was very professional
I would recommend this to a friendRated 5 out of 5 stars
Airad was very helpful and very professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was also very knowledgable, patient and polite.
I would recommend this to a friendRated 5 out of 5 stars
Great in house consultants
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend in Home consultations. Very professional
I would recommend this to a friendRated 5 out of 5 stars
it went great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be placing my order next week. He was great
I would recommend this to a friendRated 5 out of 5 stars
The Tv looks great on my wall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys were very proffessional and very informative.
I would recommend this to a friendRated 4 out of 5 stars
Don’t have to wait to talk to someone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easier to have an appointment, rather than standing around waiting.
I would recommend this to a friendRated 5 out of 5 stars
Excellent consultant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The consultant was very professional and knowledgeable.
I would recommend this to a friendRated 4 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup a few things correctly. Saved time. Worth the money? Maybe.
I would recommend this to a friendRated 5 out of 5 stars
Love my refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. The best I've ever owned!
I would recommend this to a friendRated 4 out of 5 stars
Review of Inhome Consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good experience. Employee was late getting to our home. A little slow in getting back with us.
I would recommend this to a friendRated 3 out of 5 stars
Advisor sold us a great sounding plan but the inst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stereo does not handshake with the tv Cec, they drilled holes in the floor, not near the molding so furniture cannot be moved without showing gaping holes in my hardwood floor, took 3 visits and everything still does not work properly. A lot of wasted money.
No, I would not recommend this to a friendBrand response from Dave, Best Buy Customer Care
Posted .In reading over your comment, it sounds like you’ve had a less-than-stellar experience with your in-home service. We know firsthand that projects of this nature can take a toll on not only your time and money, but also your own personal life. Something seemingly simple can become quite the project as every job tends to come with its own unique hurdles or grievances. We want you to know that it’s our job to lessen these burdens to the best of our ability. We welcome you to reach out to us at (800) 548-0828 so that we can take an in-depth look at everything and, if necessary, stop by for another visit to ensure we’ve crossed our t’s and dotted our i’s. We want your plans to be executed to their maximum potential just as much as you do, and we’ll do what we can to ensure that is the case. ^Dave
Rated 4 out of 5 stars
Great effort working out an unusual problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed some final expertise on installing a home surround sound. Problem resolved.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped us make the perfect selection for our media room.
I would recommend this to a friend