Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 3 out of 5 stars
Geek's Home Consultations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed help with buying a new electric cooking Range. 1. He did come and took the actual measurements of the spaces 2. Based on the available spaces, he sent some recommendations. 3. When asked about one more Samsung's Model on the floor, he never replied back.
I would recommend this to a friendBrand response from Jennifer, Consultation Team
Posted .Thanks for uploading your review. We expect our In-Home Advisors to do their best to follow up with our customers to ensure that projects go as smoothly as possible. I’m sorry that this hasn’t been your experience with us. It’s understandable that you would like to get your new tech up and working as soon as possible. We’re here to help get things back on track. To get in touch, please give us a call at (800) 548-0828.
Rated 4 out of 5 stars
Tech was very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very helpful every time I entered the store.
I would recommend this to a friendRated 4 out of 5 stars
Helpful information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been looking for a flat screen TV, helful information was provided
I would recommend this to a friendRated 3 out of 5 stars
Good visit, poor follow thru
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in home visit was quite informative and positive. However, the follow through was significantly lacking. I was expecting an email to provide suggested products to consider, as well as a contact at the local store to complete my selection and purchase. None of these were provided and ended up working with Magnolia associate
No, I would not recommend this to a friendRated 3 out of 5 stars
Great beginning....poor finish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The consultation with Jonathan was quite good, but after the initial quote that he provided the response to us had evaporated. I closed the negotiations and made my purchase through Amazon.
No, I would not recommend this to a friendRated 4 out of 5 stars
I love the advice I got
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job helping me choose the right iPad I am happy with my purchase
I would recommend this to a friendRated 4 out of 5 stars
Love My New T.V
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Did A Spectacular Job Installing My Products That I Asked For.
I would recommend this to a friendRated 4 out of 5 stars
useful information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.However, I would have preferred to receive more that one option to resolve my issue.
I would recommend this to a friendRated 4 out of 5 stars
Home visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The advisor was on time and was well informed on how to solve the issues I had.
I would recommend this to a friendRated 3 out of 5 stars
The lights worked out but that's it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking into making my home smarter. I wanted to add lights and TV remotes to control with my echo dot. My in-home advisor assisted me with getting my lights, but fell short in the remote area. I did most of the research myself ultimately. He never followed up to see how my install went. A bit disappointed.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We're sorry that your in-home advisor never followed up with you about the additional functionality you were looking for, or to make sure the install went well. Please reach out to us at (800) 548-0828 to discuss this further.
Rated 4 out of 5 stars
All the products I bought are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In-Home consultation is an excellent program. Everyone needs to take advantage of it.
I would recommend this to a friendRated 4 out of 5 stars
Installation very good/ but not complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote does not delete pre-recorded programs/programed lighting not compele.
I would recommend this to a friendRated 4 out of 5 stars
I love the suggestions given
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We look at several TV's before a deciding which was the best!
I would recommend this to a friendRated 3 out of 5 stars
Consultation was ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received consultation on adding a sound system throughout my home. The Tech seemed to be knowledgeable about different system options however the follow up was terrible - I end up running into him at one of the stores. I purchased all of the components he recommended but end up taking them back due to lack of follow-up.
No, I would not recommend this to a friendRated 4 out of 5 stars
Fridge, washer, dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some snags along the way, but they make it right!!
I would recommend this to a friendRated 4 out of 5 stars
Great conversation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They was excellent on seeing my view on how I want my entertainment center!
I would recommend this to a friendRated 3 out of 5 stars
Oops.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shawn was great. 48” Kitchen Aide oven took 5 months to be delivered. Looks great, but right oven and convection do not work. Replacement comes in two weeks.
I would recommend this to a friendRated 3 out of 5 stars
consultation for measurement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our consultation was to make sure that the drop in cooktop that we purchased would fit in the opening of the one that it was replacing. The tech showed up as promised, took measurements, and said he would get back to us with an answer. That's the last we heard from him.
No, I would not recommend this to a friendBrand response from Sammie, Consultation Team
Posted .Thanks for uploading your review. We expect our In-Home Advisors to do their best to follow up with our customers to ensure that projects go as smoothly as possible. I’m sorry that this hasn’t been your experience with us. It’s understandable that you would like to get your new tech up and working as soon as possible. We’re here to help get things back on track. To get in touch, please give us a call at (800) 548-0828.
Rated 4 out of 5 stars
Helped match need to current sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to be better prepared on product and operating experience of the en d user
I would recommend this to a friendRated 4 out of 5 stars
It passes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my security eye camera, being a friendly user has surely helped
I would recommend this to a friend