Customer Ratings & Reviews

The tech did a great job and also spent time getting me familiar with how to get the most out of the sound bar with the app. Etc. Very knowledgeable and efficient.

The guys came to install my new 65” TV and sound system and were on time, very professional, and did a great job putting things together in a streamlined/clean way! They set up all my online services and made it so simple for me to plug and play! Excellent service!

The consultant was nice but was not very accurate in the solutions we needed.

Was not satisfied with an installation. Staff was courteous.

We purchased a TV and receiver in early November, as well as installation by the Geek Squad at Best Buy. We have had trouble since the very beginning with operation of the units. I have sent multiple texts and emails to try and get a tech to come out and make the necessary repairs/adjustments with little or no response. We also were told they would come out and install a universal remote, which never happened. At this point the project manager won't return my messages.

Duane and the technician crew on installation day were all great! I highly recommend them for any home theater installation work you are considering for your home.

Absolutely stunning job by these two young men ! Extremely knowledgeable and customer oriented. I couldn’t ask for a better experience! Five stars to Geek team !!!

No support after sale,very disappointing will cancel all tech support asap

Was disappointed that could not hide the wires. Job was performed in timely manner.

Newton was awesome! He walked me through everything and never seemed rushed or like he was trying to force me into decisions. He will go above and beyond for you!!

I thought this guy was going to do the right thing, but after he made the sale he just disappeared without following through with what he said he would do and he won't return my phone calls. Typical sales guy. Make the sale and run. Not at all happy.

We upgraded our kitchen appliances. Ismael and Jacob were great with guidance and assistance with the entire process from shopping to installation and following up.

So much fun talking tech with Calvin and experts during the install! Very happy with all the hard work Calvin put in making sure I had the lowest price on items.

I moved and needed old and new equipment connected, and Nest door locks! They were very nice, respectful, answered all my questions, etc. I will use them again!!!

He is the best sales associate to work with. I have work with him many different projects and he has helped for what's best for my need. He is very knowledgeable.

We’re very happy with our Cafe refrigerator. It had to fit in an existing space, and everyone at Home Depot was knowledgeable with our requirements. Well done!

Taylor was great until the day of installation. My whole order was rescheduled without bothering to tell me. The time and money that I lost, the mounting frustration with each conversation pinnacled with a too little too late apology and promise for a free year of total tech from team leader Kiki . She talked and talked and I didn’t get the membership. Best Buy failed Taylor, who would have had many referrals and 5 stars; and they failed me at every turn. I will never order anything from them again. At this point , I should bill them.

Thankful for the help and guidance with my parents' new Samsung Terrace TV and Soundbar with full motion mount. Tom and team did a great job. Highly recommend.

We needed a consultation to determine which refrigerator would work best for our family and space. Bill was very informative and helped us come to our decision.

I received very good advice to upgrade my TV to an LG 65" set and upgrade my Sonos home theater sound system. Installation was flawless and just what I wanted.