Customer Ratings & Reviews

Hi Jimmy – I’m sorry that no one followed up on this with you. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to see if we can get you in touch with the right person to go over this with you.

In a world where free time seems hard to come by, we always aim to work within the open time frames our customers provide us. Our goal is to always work around your schedule and limit any possible inconvenience. With that in mind, having your In-Home Advisor miss visiting your home at the scheduled time is not a good way to start a business relationship. I do apologize for the delay as this is not the kind of service we aim to provide our customers. I welcome you to reach out to your Advisors contact number directly to coordinate a new time or reach out to us at (800) 548-0828 so we can work on getting this rectified. ^Dave

Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) 548-0828 for a more in-depth review of your consultation and further assistance.

Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) 548-0828 for a more in-depth review of your consultation and further assistance.

Thank you for taking the time to review this service. We apologize if you have received this in error.

Thank you for reaching out to us today. Our goal is to always provide our customers with the best services at unbeatable prices. Due to the various levels of complexity with every job, the pricing to complete a service can vary substantially. Our In-Home Advisors do their best to give you the most accurate pricing that fulfills all of your needs. Should you feel that the pricing is not within your expected range please feel free to reach out to your dedicated Advisor or give us a call at (800) 548-0828 to see what compromises might be possible.

If you were to receive information after a consultation, I too would be wondering where to go for questions! Please call us over the phone to see if we're able to answer some of those questions or concerns you may have about your consultation that took place, and future installations that need to be scheduled at, 1-800-GEEKSQUAD!

Thank you for sharing your experience with us, Mccc. It’s understandably disappointing when you’re still having the same buffering issues, despite attempts to resolve the issue. If you’re still having the buffering issues you’ve described, please email us at onlinesupport@geeksquad.com. Be sure to include a summary of your concerns, as well as your full name, phone number, and email address in your email, and we'll be happy to offer any additional assistance we can.

Hello Duff – Thanks for taking the time to share your experience with us. The goal of our in-home consultations is to provide you with ideas of how to get the most out of your home with new technology. If you’d like us to give it another shot, please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to discuss getting someone else out to speak with you about your technology needs.

Hello Charles –Please give us a call at 1-800-548-0828 and we’ll check into this for you and see if we can get you back in touch with your Agent so we can get our proposal over to you.