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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 800 Showing 15,981-16,000 of 21,193 reviews
  • Rated 5 out of 5 stars

    Consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite engaging extremely knowledgeable and patient sales personnel. Guidance was just what the doctor ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful having a consultant come to our home and verify exactly what we needed and getting an email with verification of who was coming complete with photo and the time! Easy ordering and again confirmed list of items on the receipt with the time the tech installer was scheduled and all went well and we are enjoying our new Sony TV...Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two consultants that came out for my delivery and installation were stellar without a doubt. Very kind and informative, professional, and good at disposing of the shipping debris when finished. Best Buy is blessed to have such conscience team members. Many thanks, Clifford K

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle is awesome! Always listens to my needs and then gives me my best options. He’ll research products and then give me pros and cons to help me reach the best decision with his advice. I’ve already worked with him on at least 5 different projects bc it is just so much easier and outcomes are phenomenal! I highly recommend Kyle to anyone in the market for any product Best Buy sells

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the installment of our new Frame TV. The guys who did the installation were awesome. We are amazed by how great it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chi Pak is extremely helpful. He is knowledgeable in every aspect of home theater purchase, installation, and setup. Highly recommended. great consultant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would like to thank everyone involved with helping us get our system up and running. From the GEEK SQUAD to the Magnolia team. Also let Kelly and your Magnolia tech know that they went far beyond the last day to put it all together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful consultants!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to Best Buy to check out some new equipment for our family room and met Martin. After consulting with him and telling him what we wanted, he showed us some of the new electronics and then came to our home and checked out the available space. Martin and his assistant, Jordan, were very helpful and we would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it to easy and simple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with replacing my Spectrum router. Megan was very helpful explaining the different equipment options and the process to replace the equipment. She made it very easy to understand the options and seamless to follow. Never had any service interruption and everything she said was going to happen. Highly recommend Megan to anyone seeking help from an expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant Listened, Designed the Perfect System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved into a new townhome and needed fast/reliable wifi along with a tv/sound system in our family room. A consultant from Best Buy, Jack, came and listened to my needs and through our conversation, designed everything I needed to meet my exact needs. Everything is perfect and exactly what I wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy customer for life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted an excellent sound system for both tv and music in our home. Hannah was exceptional in her knowledge and listening to what we wanted. The installation and crew were also extremely helpful and knowledgeable. The after service has been more than above average with quick response and meeting our needs. Any returns or exchanges were met with prompt response and always eagers to keep us satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chi was great to work with and was very knowledgable. My only complaint is that I was never notified when my equipment arrived at the store. But I was very satisfied with my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pool back yard install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with an outdoor project for our pool and the guys set up all the Sonos and outdoor tv turned out great! Very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment Center for home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We worked with Tiffany on a variety of items pertaining to the entertainment center we had installed in our new home. She made a personal visit to our home during construction and gave us some valuable input on the various components we might want to consider. She was a pleasure to work with from start to finish and we would not hesitate recommending her to our family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My consultation made me confident in my choices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick was extremely helpful in helping Me create a bundle for my household needs. He was extremely knowledgeable of not only appliances, but TVs and tech. And all their representatives in the Best Buy store a Peachtree City Georgia were extremely Knowledgeable helpful and friendly! They assisted in setting up appointment times with Geek Squad as well as for installation of household appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to change all my appliances but I was overwhelmed with the different choices and considerations I needed to have. Hector, the consultant, helped me navigate through the process smoothly. He came to my house, measured the area, made recommendations, set up an appointment at the store to show me the options and follow thru until everything was delivered and installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The expert opinion and professional guidance was t

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough from Jeremy who sold us the 2 televisions for our new home, providing his professional opinion and assistance; to the delivery staff who were professional, friendly and out of their way helpful. They spent hours installing and even instructing us on how to use our new equipment. I will definitely recommend the Savanah store to whomever requires expert guidance in tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very effective consultation on home applicances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help to choose our appliances for our new house. This is our first experience to purchase all of them at once. Brian helped us to choose them according to our needs very well. He was patient and even came to our house to make some measurements so that we are 100% sure that they fit in our kitchen. We highly recommend Brian.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation made me feel comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar took the time to understand our needs and created a solution that met our budget. He helped us with the various AV options and what would work within the space. Be proposed creative ideas for additional sound enhancement. Everything came together perfectly and met all design specs. Very happy with my new home movie theater, sound is amazing and the installation was done to perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation and installation a great experience.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultation was very helpful, courteous and professional. He took time to listen to our ideas and offered good suggestions based on his experience. Gabriel helped make our system configuration go very smoothly. Aaron & Brandon who installed the system were all the above as well. Great experience!!

    I would recommend this to a friend