Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 832 Showing 16,621-16,640 of 21,193 reviews
  • Rated 5 out of 5 stars

    Home Theater // TV Installation Consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING home consultation by Mr. Chris Brandell. Having an idea of what the setups I wanted, Chris provided great information and different solutions to everything I asked. We couldn't be happier and we are thrilled to work with Chris and Best Buy on our media projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would highly recommend him for anyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was better than excellent he explained everything in great detail gave us a few options explain the reason why he gave the optionsI would highly recommend him for anyone who is looking to have a home consultation to hook up any electronics. He helped us with our Internet or television’s and a few other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miguel Labarraque A+ Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miguel Labarraque is an amazing agent at Best Buy. Every time we have requested his service and advice he has responded in a prompt and sharp professional manner. If you have a business he will be the right person to help you out with your tech projects. Highly recommended agent!! A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shore house entertainment center.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an in home consultant to advise us what is needed for our home entertainment centers in several rooms in our home. Lauren Gross was our consultant and she was a true professional, handled herself with confidence and knew the best equipment for what we wanted to achieve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provided Better Options

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob provided great suggestions we hadn't thought of which solved our problem. The money he saved us on carpentry we put toward a better TV. On time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NAP MD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought a new tv and needed advice about install and hookup to wireless. Got advice on the Nest system to extend the wifi. In addition Thomas helped us pick out a new stand for the bigger tv and arranged for the install and disposal of the old tv. Thomas very knowledgeable, friendly, and easy to talk to. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time and very efficient. TV works great with surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our Best Buy consultant Kerrie Bowden! She’s helped bring our vision to life on two different projects and she also helped address issues with our internet and helped to enhance our wifi. She even got on the phone with our ISO to address why I wasn’t getting the speeds I am paying for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Erica Mora made our kitchen remodel stress free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend using the free home consultation offered by Best Buy. Erica Mora the in home consultant was very helpful and knowledgeable . She gave excellent design advise with regards to selecting the right appliances for my kitchen remodel. Her patience and friendliness made my remodeling experience less stressful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant Helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did not have the product in the store.. So, the consultant looked online checked the products. We were able to find what we wanted. Helpful consultant and good follow through with process. Difficulties with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommendations we received were spot on.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As part of a home remodeling project, we needed help cutting through the maze of information to modernize and replace outdated video, audio, computer, and wi-fi equipment. Being technology challenged, our BB Home Consultant (Kurt Manning) was a god-send of insight and clarity. We received excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered all my questions.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new tv and sound bar. The squad that showed up worked perfectly together, they were very pleasant and friendly, showed me around the new tv, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike came out for my home theater consultation. He was great. He helped me understand what worked best for my home and for the experience I was wanting from my system. The speakers were installed and everything works and sounds just as expected. The sound is awesome. I would recommend Beat Buy for your home theater needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation was very helpful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We consulted with Mike on the purchase & installation of 4 TVs in our newly purchased home. Received great advice and the installation went smooth and very happy with our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an LG French Door Refrigerator from Best Buy through an in home consultation. It went smoothly as I had expected and I am extremely happy with my purchase. The delivery went just as well. All features were explained to me which was very helpful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jonathan is an Advisor, In-home Consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first tried to buy a new 65 inch tv, I had many problems. I called called my consultant Jonathan Rosche, employee number 690954, and after much work and many phone calls, he was able to solve my problems and get my tv set installed. I don't think the sale would have happened if not for his excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with a second install for a television purchase that went missing. Kurt went above and beyond to help rectify the situation and assigned his best installer on the situation within the same week to help us out before we were set to travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consultant excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with purchasing a microwave oven that would fit in the space above our range. Our in- home consultant, Adam, assisted us with the measurements and purchase, Everything was perfect. We appreciated the home consultation. It made things easier for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultant was awesome!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with Tony was such a pleasure and I am so very happy with my new refrigerator. The refrigerator is so spacious and so quiet. I have been so pleased with everthing...from first visit to measure space to delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh knows his stuff.....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh Wilmer was awesome. He got me exactly what I wanted, he also helped with the installation & set up. He really knows his stuff. I will definately be adding on to my system in the near future & will be calling him again....

    I would recommend this to a friend