Customer Ratings & Reviews

Krystie was very knowledgeable, on time, always had time to answer any questions, helped picked out just the right items, and saved me a ton of money. She is awesome, deserves a HUGE raise!!

As a nonprofit organization, we were looking for the best audio/video solutions are budget would support and Gabriel and the team at Best Buy delivered great value for us. We're very pleased with the recommended solutions.

Bryan Tillett is not only very knowledgeable, but detail oriented, patient and was our guide from beginning to end and even then, We know we can always call him if needed. We are happy to recommend Bryan to anyone who needs an EXPERT with kitchen appliances and projects.

We had an amazing experience with Nick Brubaker and Zach Sands. Nick recommended our system; which we love and Zach did a fabulous job with the technical installation. The team never let us down. They were responsive, experts on the technology, and patient with all our questions and concerns. Thank you!

DeAngelo did a fantastic job during my in-home consultation and picked out great equipment that was perfect for our spaces. He was equally a pleasure to work with in the store and when I needed to exchange an item. He was always extremely responsive to any questions or requests that I had.

Jason and his 3 helpers are great! They show me to work everything and the other guy forgot his name helped me download the apps for Heos. They are so helpful and very nice crew. Give them raised they deserved it. We will recommend them 100%.

We had our first ever home consultation with Will and it was a very good experience. Will is knows Best Buy product lines extremely well and his recommendation for our home were spot on. Highly recommend you use this FREE service before purchasing a new TV or sound system.

Paridyse is AMAZING!!! I reach out to her for every house project I have, and she has saved me so many hours. She is quick, efficient, respectful, and listens to all my caveats to ensure I'm happy with all my products. She's a wealth of knowledge. Thank you, Paridyse!!

The whole team was super friendly and knolwlegable and went above and beyond with the recommendation, installation. They helped me with things that didn’t even include my installation and went out of their way to make sure I was satisfied and to explain how everything worked to me.

I have placed countless orders with best buy and Lisa Evans has always been my point of contact. She is extremely professional and has always gotten me taken care of immediately, even when on vacation! Highly recommend!

I like the idea of having a "personal Best Buy Sales Rep". Chris sure fits the bill in all respects. His broad range of knowledge in Best Buy product lines is impressive, and offers a great sense of confidence in discussing any Best Buy Product. He is my "go to" guy from here on out.

Levi’s responded and accomplished what I needed!! He has been a joy to work with.

Mr. James McNarie, was very professional, on time and very thorough. He is very knowledgeable about the products. I would call him or love to have him on future consultations.

Was very happy to find out with our Tech Program we were able to have a home consultant for our newly renovated basement. Adam was extremely professional and helped choose a TV, sound bar and wall bracket. I recommend him for home seevice

Hannah set up a consult to improve our home internet. Not only did they fix my internet speed, but they did it for less money than I anticipated and were honest about what I needed to improve it. I trust Best Buy to have my best interests first and to do excellent work. They are a great partner to work with.

Javin was the best. He understood my issues and set up a demonstration to help me visually hear the differences. I could not have asked for a better demonstration.

Kaitlin was excellent from start to finish. She is well versed in her craft, and her attention to detail, and follow through support her knowledge. As a business owner these are the type of employees I strive to develop, and maintain, as they are key component to success.

Rachel Churchill did a wonderful job advising me on two TV's, a speaker and Blu-Ray DVD player. She told me what size TV to get for my bedroom and she was absolutely right. It is just perfect. Her knowledge and long experience with the equipment was invaluable.

The consultation with home expert was really great. He made ordering and buying my equipment really easy and gave me a piece of mind knowing I had the right stuff. He’s a perfectionist and new exactly what was needed to set up my system... Thank you Phillip Brown for a job well done...

I needed new appliances. My refridgerator and stove were old. Kyle, Best Buy consultant, was very helpful in choosing the right appliances that would fit inside the house. He was very professional and friendly. I am very pleased with the outcome.