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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 842 Showing 16,821-16,840 of 21,193 reviews
  • Rated 5 out of 5 stars

    our consultation was a big help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was very helpful and very professional he knew what he was talking about was a big help in our decision. Thank you will use bestbuy again when we need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV install consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul and two other installers came to the house to review the space and help determine the best options for TB installation. Very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation, and good cable savings!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultant was able to evaluate current television mounts left behind by the previous owners, and order and arrange set-up of a new, modern set of TVs and sound equipment. His recommendations helped significantly lower our cable bill, and everything works exactly as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    consultation explained details that were needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earl Mylie came to our home to advise what was needed for updated router and modem. His suggestions have improved the quality of reception in our home. He was very efficient, kind and courteous. This is a good service provided by Best Buy Geek Squad. We are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, Knowledgeable Agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our oven/microwave combo went out and we needed to replace the unit. Our Best Buy representative helped us choose the best replacement model. He checked the measurements and set up the install. It all went very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home expert is the way to go.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angel was great. He went through several home theater options that would meet our needs. He gave us the pros and cons for each in great detail, making our buying decision well informed. We’ve been very happy with our choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christopher does a great job..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher was a great help in picking out our new Refrigerator.. He did a great job in explaining our options and overall it was a pleasure working with him..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael streamlined the buying experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was extremely knowledgeable and went out of his way to make the buying experience as streamlined as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team was fantastic. They were very knowledgeable, competent, and conscientious. I could not have been happier with the installation of our networking equipment and 6 TV's. The team was also very Covid conscious. I would not hesitate to recommend your team. Thank you! Thank you Be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris made it easy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE remodeled our home and wanted to set it up for entertaining. Chris took the time to walk the project and advise of our options on product and installation. We love the outcome. Afterward we continued to use him on normally purchases and he always came through with the right product and right price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time Well Invested

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giovanni with Best Buy came to the house to assist in the selection of appliances based on the physical dimensions of the kitchen and the route to deliver. He had some great suggestions that turned out to be excellent! Well worth the time to consult with this Home Expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase made easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week of research for a fridge, off to the store. Arnie Carillo of Best Buy Santa Maria handled my purchase. Pleasant guy to work with and he made the transaction easy and less stressful. This is my biggest purchase at the store and this positive experience left a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new Living room TV and Eduardo Argumedo helped us. He immediately narrowed down what we wanted and pointed us to the two choices and offered very complete differences between the two. We were able to confidently make our decision and are extremely happy with the TV and the service received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant handled project completely

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a new tv installation plus two tv's relocated. Service was prompt, efficient, seamless. Techs were great and knowledgeable. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BESTI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith Taylor and JuJU WHO DID THE TEEROS INSTALL ARE THE BEST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn was very knowledgeable and friendly at the store, and Eric the same at my home. Went with all their recommendations and am very happy with my TV and sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience overall!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with Trey Benzel made our purchase and install a great experience. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was great. He advised us to where our security cameras should be and helped us set them up. He answered all our questions and helped us add the system to our cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked around issues and got everything delivered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cayden, professionally helped me with my order. Though there were multiple issues on my delivering, eventually things did get delivered. At times the tone in the way I spoke with him wasn't pleasing, he didn't take that in a negative way. He professionally handled it and got my order complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation was awesome.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad was very helpful, he is an expert in his field. He took the time to answer questions and provide helpful information. After purchasing a refrigerater we went back and purchased a dishwasher and washer/dryer from Brad. He also provided us with the Tech package.

    I would recommend this to a friend