Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
our consultation was a big help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Austin was very helpful and very professional he knew what he was talking about was a big help in our decision. Thank you will use bestbuy again when we need to.
I would recommend this to a friendRated 5 out of 5 stars
Frame TV install consultation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paul and two other installers came to the house to review the space and help determine the best options for TB installation. Very knowledgeable and professional.
I would recommend this to a friendRated 5 out of 5 stars
Great installation, and good cable savings!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our consultant was able to evaluate current television mounts left behind by the previous owners, and order and arrange set-up of a new, modern set of TVs and sound equipment. His recommendations helped significantly lower our cable bill, and everything works exactly as advertised.
I would recommend this to a friendRated 5 out of 5 stars
consultation explained details that were needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Earl Mylie came to our home to advise what was needed for updated router and modem. His suggestions have improved the quality of reception in our home. He was very efficient, kind and courteous. This is a good service provided by Best Buy Geek Squad. We are very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Friendly, Knowledgeable Agent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our oven/microwave combo went out and we needed to replace the unit. Our Best Buy representative helped us choose the best replacement model. He checked the measurements and set up the install. It all went very smoothly.
I would recommend this to a friendRated 5 out of 5 stars
Home expert is the way to go.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Angel was great. He went through several home theater options that would meet our needs. He gave us the pros and cons for each in great detail, making our buying decision well informed. We’ve been very happy with our choice.
I would recommend this to a friendRated 5 out of 5 stars
Christopher does a great job..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christopher was a great help in picking out our new Refrigerator.. He did a great job in explaining our options and overall it was a pleasure working with him..
I would recommend this to a friendRated 5 out of 5 stars
Michael streamlined the buying experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Michael was extremely knowledgeable and went out of his way to make the buying experience as streamlined as possible.
I would recommend this to a friendRated 5 out of 5 stars
Great Tech Team
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech team was fantastic. They were very knowledgeable, competent, and conscientious. I could not have been happier with the installation of our networking equipment and 6 TV's. The team was also very Covid conscious. I would not hesitate to recommend your team. Thank you! Thank you Be
I would recommend this to a friendRated 5 out of 5 stars
Chris made it easy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WE remodeled our home and wanted to set it up for entertaining. Chris took the time to walk the project and advise of our options on product and installation. We love the outcome. Afterward we continued to use him on normally purchases and he always came through with the right product and right price.
I would recommend this to a friendRated 5 out of 5 stars
Time Well Invested
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giovanni with Best Buy came to the house to assist in the selection of appliances based on the physical dimensions of the kitchen and the route to deliver. He had some great suggestions that turned out to be excellent! Well worth the time to consult with this Home Expert.
I would recommend this to a friendRated 5 out of 5 stars
Purchase made easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a week of research for a fridge, off to the store. Arnie Carillo of Best Buy Santa Maria handled my purchase. Pleasant guy to work with and he made the transaction easy and less stressful. This is my biggest purchase at the store and this positive experience left a happy customer.
I would recommend this to a friendRated 5 out of 5 stars
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new Living room TV and Eduardo Argumedo helped us. He immediately narrowed down what we wanted and pointed us to the two choices and offered very complete differences between the two. We were able to confidently make our decision and are extremely happy with the TV and the service received.
I would recommend this to a friendRated 5 out of 5 stars
Our consultant handled project completely
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a new tv installation plus two tv's relocated. Service was prompt, efficient, seamless. Techs were great and knowledgeable. Highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
THE BESTI
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keith Taylor and JuJU WHO DID THE TEEROS INSTALL ARE THE BEST!
I would recommend this to a friendRated 5 out of 5 stars
Great service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shawn was very knowledgeable and friendly at the store, and Eric the same at my home. Went with all their recommendations and am very happy with my TV and sound system
I would recommend this to a friendRated 5 out of 5 stars
Great experience overall!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working with Trey Benzel made our purchase and install a great experience. Thank you!!
I would recommend this to a friendRated 5 out of 5 stars
Anthony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony was great. He advised us to where our security cameras should be and helped us set them up. He answered all our questions and helped us add the system to our cell phones.
I would recommend this to a friendRated 5 out of 5 stars
Worked around issues and got everything delivered
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cayden, professionally helped me with my order. Though there were multiple issues on my delivering, eventually things did get delivered. At times the tone in the way I spoke with him wasn't pleasing, he didn't take that in a negative way. He professionally handled it and got my order complete.
I would recommend this to a friendRated 5 out of 5 stars
Our consultation was awesome.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brad was very helpful, he is an expert in his field. He took the time to answer questions and provide helpful information. After purchasing a refrigerater we went back and purchased a dishwasher and washer/dryer from Brad. He also provided us with the Tech package.
I would recommend this to a friend




