Customer Ratings & Reviews

Excellent service by Mike. Highly recommend bestbuy's home installation.

Tiffany was extremely personable and helpful in determining exactly what I needed in the way of a microwave that would work best for the space in the wall above my oven. If I ever need a consultation again, I will certainly ask for Tiffany!

Tessa was amazing. She researched 5 appliances for me, put together an amazing quote, and is incredibly knowledgeable about the appliances that Best Buy offers.

I needed help with a washer dryer combo for my kitchen being converted to a laundry. The knowledge and courtesy of the Best Buy consultant is unmatched. I felt safe with my order and love the end result

Alexander was a wonderful consultant. He took account of all my living spaces and thoughtfully inquired about my needs and purposes, and was able to predict and suggest things that I was not aware of. He is an expert in raising your smart home game to the next level!

Best Buy just came snd installed two TVs. The two men that came were exceptional. They obviously knew what they were doing snd got right to work. They went above snd beyond to help us get the perfect installation and were so professional and courteous . I would highly recommend Ben and Rick.

Lou Frantz was the key to our successful purchase for our newly remodeled kitchen. He listened to our wants and must haves to be sure we were completely happy with our choices. Thank you Lou for making our new kitchen the kitchen of our dreams. Sincerely Lisa and Andrew

Hannah was definitely an expert home advisor. She was professional with assisting us with our TV and stereo needs in the store and in our home. Although we paid more than we initially intended, my husband is thrilled with the audio surround sound system that complements our music and TV needs!

Excellent input and felt like I had someone to be sure I got what I needed as to Best Buy purchases. This consultation service was a wonderful experience. Grateful for all the help as I purchased quite a few products (appliances, tv, security).

Stephen Scina is an expert Geek Squad Consultant. He is completely knowledgeable which is complimented by a strong self confidence in his work. I recommend promoting him soon so he can share his expertise with the other consultants to create uniformity among the staff.

Darryl was great in helping us select our new range. After weeks of frustration with other vendors he was able to come through. He even went above and beyond ensuring we had all the parts and features we were looking for. I abolutely recommend worling with Darryl.

Chris Brandeis did an very thorough review of our villa's tech usage. He then forwarded a detailed description of his suggestions for improvements. We have used the specs to have a 65" and sound system mounted in our great room. I would certainly recommend the use of the Best Buy tech consultants.

Will has helped me on several occasions - always with superb results. He is a person you can trust to help you find an optimal solution to a technical problem. The manager of the Evanston BB pointed me to Will - great job Jason! Thanks to BB! With their help I completely refreshed my entire kitchen.

Justin and his partner where nothing short of phenomenal. From the level of care to the attention to detail to the expert installation. I’m also impressed with the overall program they have and senior managements active engagement with me to make sure that everything was thoroughly handled.

Jarrod was great to work with. I came into the store looking for a projector and he volunteered to come to my home to make sure the projector would work well. After discussing with him, I decided to make a change and buy a bigger screen TVs. He was very knowledgeable and really helped!

Christina Garcia did a fantastic job organizing the ordering of all of our appliances through Best Buy, she was efficient and organized and went out of her way to make sure that everything turned out properly. She did a great job for us. We'll go back to her next time, five stars from us.

Ernest, is a Bestbuy representative that is a pleasure to work with. He is very knowledgeable, caring and reliable. We bought tv’s, sounds systems and computers from him and he was very informative in all. I recommend him highly and will be going back to work with him in the future.

Brian is an excellent salesman and rep for Best Buy.

I'm so grateful Joe was able to come to my home to see my situation. No surprises. He helped me get exactly what I needed and I was able to hook it up myself. All within a week start to finish. I love my modern tech TV and receiver and it fits just like we discussed! Thank you.

Excellent technical knowledge. Provided excellent technical solution for the audio and visual specifications that I requested. He also was very diligent in coordinating with other geek members and with Magnolia staff. He went way and above to assure to provide the best solution.