Customer Ratings & Reviews

The entire process was quick, stress free and easy. Installation team were excellent.

Excellent installation, calm demeanor, and help me with both the remote controls and follow up information. They did a great job. Ceasar and Victor are awesome!

Tiffany Gilliland and her tech team were an answered prayer. Her guidance and recommendations were just what we needed. The installation team was first-rate, and we could not be happier with our TVs, sound systems, and smart home devices. We wouldn't consider using anybody else!

The technicians from Best Buy did an outstanding job installing my motion lights. There professionalism and support was great.I recommend them highly for any project you are considering. Again, super job and thanks a million. Carroll Lucas, Colonel, US Army Retired

The guys came and mounted my new Samsung TV. They did an excellent job of installing and leveling the TV. They were in and out in less than forty-five minutes. Great job! Highly recommend!

I had an excellent experience with Derick. The first customer rep I spoke with must have been having a bad day. Good thing I decided to call back another time. Purchased a full set of appliances and there was no issues. Derick even took the time to find the best deals for me.

Craig did a great job providing recommendations without high pressure. His product knowledge is very strong and he did a nice job of explaining options.

John Macklin and his team are the consummate professionals. They installed a TV over a stone fireplace making a very scary job to us a clean and awesome job! John’s recommendation of a TV, the mount and the sound system was just perfect for our living room. We are so very pleased!

Zee was so helpful I wanted to buy a large screen TV and knew very little about differences in TV's. He spent much more time than I would have expected explaining everything I needed to know to make a good decision

We were in the middle of a living room remodel and were looking to upgrade our home theater experience. Alex was remarkable to work with. He had great insights into what would work well in our space, gave me options, and ensured we had everything we needed for installation. Highly recommended!

I need help in rebooting my two laptops which were recommended to buy a new hard drive another one need a new battery so a new one to be purchased may be a better choice Thanks for the advice and all afford

We had a great experience working with Mr. Piedra. He was very knowledgeable about the products and guided our selections as we needed to bundle a large number of appliances. Questions were answered promptly as we added to our original purchase order.

Santiago the Best Buy associate that came to our home did a good job listening to what we were looking for. He made the process easy. I can't wait for my installation date to get the system installed. I would recommend an In-Home-Consultation to anyone that is looking to get expert advice without the sales pressure.

We needed help selecting a reliable washer and dryer with the features we wanted and he was knowledgeable about the use of both consumer reports and Best Buy customer satisfaction data. He was very professional and quickly processed purchase. Nick is highly recommended.

David- Is a true professional. He listens well and developed an exceptional plan for our home. He also followed up after his initial engagement was complete. He’s saved us money and delivered a great service. We highly recommend David.

I only wish I could give Tyler 10x stars! It's been amazing working with him thus far, and because of my experience in this case, BestBuy will have my business going forward. I often say, when recommending this service to friends, Tyler makes me feel good and actually want to spend money!

Sherik's knowledge, expertise and professionalism were a welcome experience during our purchasing and installation process. His willingness to make sure we had what we needed was appreciated.

Great experience. Numair was an experienced professional that recommended several cost-saving ideas. I highly recommend Numair Qureshi. He exemplifies Best Buy at its best.

The crew who came to install our T. V. and associated devices were excellent. Cleaned up well after completion and made sure everything was working flawlessly.

We purchased a new TV, soundbar, soundbar mount and Blu-ray player from Best Buy. Jesse O helped us, and he is extremely knowledgeable and excellent to work with. Overall, it was a positive experience getting everything purchased and eventually installed.