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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 853 Showing 17,041-17,060 of 21,193 reviews
  • Rated 5 out of 5 stars

    Best In Home Consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erica is amazing. She is always available when I am ready to make upgrades to my entertainment. Very product knowledge which helps me in making my choices on product. I never feel pressure to buy anything and she always let me know she is available the next time I need anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Louis Frantz to help you with your appliance needs. He is prompt, great follow up and makes your purchasing experience a breeze. He had my appliances delivered within two days, it would’ve taken other businesses two weeks. Thank you Lou!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savanna what a pro!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Savanna was fantastic to work with in helping us do our kitchen remodel. We could not have done it without her. I highly recommend her for your home projects!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contact Cayden Matthis for your Home Theater needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cayden Matthis is outstanding. His knowledge of products, attention to detail and follow through make doing business with Best Buy an incredible positive experience. I highly recommend contacting him before any major purchase for ideas and advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hard of hearing and my wife isn’t. Michael designed a way for me to hear television comfortably using earphones while my wife listened through our existing sound system. Works great! He was very knowledgeable and listed to our concerns patiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service before, during, and after

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was a very knowledgeable and helpful member of this team that worked with me through the entire process of getting all the items needed in setting up our new home. He was also available following the installations for any subsequent issues with the products or the installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help between a home theater system or just a TV. Alex was great and showed us why the theater system would be better. Went the extra mile giving us different options at different price ranges, no pushy sales at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ruminder Dhillon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultant, Reminder Dhillon, always is helpful and answers all the questions I have. I would recommend him to anyone . He has helped us with many projects including, Home Theatre, Kitchen remodel to name a few. He is very professional and courteous as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased. Great Customer Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed some expert advice on audio and for a TV indoors and one outdoors. Gavin listened to our needs and knew exactly the direction we should go with our projects. We are very pleased with our purchases and grateful for the truthful and helpful advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They also made sure that the tv was centered prope

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sorry that I forgot the name’s of the two men that came to my house to install a 75 inch tv they both were really polite answered all my questions and made sure that I knew how to work the tv before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couple snags, no problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hit a couple of unexpected snags along the way, as the wall I chose to hang the TV on used to be an exterior wall before the addition was built. No problem for my installers, and they kept their composure, got the job done exactly how I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan Guzzman was terrific. Showed up on time and made great suggestions. The entire process was seamless even when issues arose they were taken care of swiftly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really responsive & knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second time I went to Fazle for his expertise, last summer for smart TVs, and last month for a laptop and a desktop. He always responds quickly and he really knows his stuff. Plus he's very careful with safety protocols and also really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was very helpful. He gave us information about how our new fridge worked. He followed up after our installation to make sure everything was good. Will def be reaching out to him when we need to purchase another major appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Consultant!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help to find a microwave that fit our space. Our consultant was great! He not only helped with this purchase but a probable new purchase as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home consultant is the way to go !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the Home expert, as he was able to direct us, and or suggest things we did not know. He was very professional and answered a lot of question. He seemed to take his time, and the finish products are as we wanted. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double wall oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genessis came to our home to measure our existing double wall oven to see what new oven would fit. She was very knowledgeable and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexandra was amazing! She was very helpful, knowledgeable and professional. She was with us from start to finish and even checked in on us after the installation. We will definitely be using her when we need any appliances and will recommend her to all of our friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A FAST AND EFFICIENT INSTALLATION.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE PERSON. HE INSTALLED MY TV SOUND BAR, DISCONNECTED ANOTHER AUXILARY SPEAKER AND MADE SURE EVERYTHING WORKED WHEN HE WAS FINISHED. HE ALSO INSTRUCTED ME ON HOW TO USE THE REMOTE TO GET THE BEST SOUND POSSIBLE. IT WAS QUICK AND PAINLESS, CLEAN AND SAFE. VERY SATISFIED!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was spot on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeffrey was great. Very knowledgeable. His suggestions were exactly what I needed for my home. He followed up about the installation process and after everything was completed. I felt like I was working with a friend. I would not hesitate to recommend Jeffery to anyone.

    I would recommend this to a friend