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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 858 Showing 17,141-17,160 of 21,193 reviews
  • Rated 5 out of 5 stars

    Awesome in home experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryant is an excellent advisor! He is extremely helpful and knowledgeable and I appreciated all his advice in setting up my home theater and picking out appliances. He made shopping for my home so much easier. Made me feel like a valued customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was very knowledgeable about the product and got me into the right product. My wife loves her computer and the transaction especially during the pandemic couldn’t have gone smoother. My wife is happy with the machine and with Alex’s help we got the right product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Home Expert was exactly that!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javier has been outstanding in his consultation, purchase of products, installation and instructions. He definitely fits the title of "Home Expert" for Best Buy. I would have no problem recommending him to all of our friends and family. Thanks again for everything, Javier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation gone right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke helped me decide and helped me feel confident about the choice I was making. After getting the TV it looks amazing and I am happy with my choice to do an in home consult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing in home consultant. 10 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our in house gentleman Ernest is amazing, Professional, knowledgeable and most of all honest. He has helped us with a whole new kitchen, tvs and also friends and family. He’s great. A glowing reference for Best Buy with an employee like Ernest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos was great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos did a great job setting up our home media system. He was very efficient and knowledgeable. We are really enjoying our new system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Am I lucky or what?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for some new speakers and a new sub woofer for my home entertainment system. I was lucky to get Gregg Cohn to assist me. Greeg turned out to be extremely knowledgeable, courteous, and comfortable to work with. Bravo!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having a Best Buy Home Expert has been valuable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew Bowman has been excellent guiding and educating me through the processes of upgrading my technology at home. His easy going demeanor is calming but doesn't get in the way of his performance and competence. It's been great and I'm half way through the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor tv mounting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was great, very knowledgeable, kind, and informative. Everything looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam L did an amazing job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a dishwasher and some other items. Sam L. Helped us out. He was super knowledgeable and answered all of our questions with a politeness and a professionalism that is rarely found anywhere. Truly a great experience due to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bruce took his time to hear our needs and explain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bruce was excellent. He took the time to explain the differences in the tvs and took the time to figure out what we would use the tv for the most and matched us with the tv best equipt for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike from Tecumseh MI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was very friendly and knowledgeable about a variety of products. he knew my concerns with sound bars and spoke highly of the products i was curious about vs what we ended up purchasing. it is 1 of our favorite features of our home now. so thank you very much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician and service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alec came on time and was awesome! Very good and professional, and my dishwasher is working great! Even followed up days later to make sure everything was good and if we needed help with anything else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs and Internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved into a new home. We have a series of projects to do. Obtaining upgraded wireless and wall mounting several TVs was step one. The team got it all done in just a few hours and made changes on the fly Thanks for a job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The delivery service worker helped me alot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help deliving washer and dryer and installation. They both did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Associate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John went through the impossible to assist us with our Wolf Cooktop! He did everything to measuring our cabinet to helping us over the phone even when the direct sales person or installer was not responsive. Thanks John.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was key part of decision process.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really received great advice from consultant. Very knowledgeable and provided excellent review of options to help me make an overall decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Employees

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jessie Ballard was extremely helpful and willing to take time in explaining the various features of several televisions. At no time during our visit did we feel “pressured “ to buy. The young lady assisted us also..sorry, we didn’t get her name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Consultant!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jade is phenomenal! She professional, knowledgeable, and understands the importance of the customer experience. She listened to our requirements and guided our selection of a complete A/V system, connected-home devices, and multiple MacBook Airs. 5-stars aren't high enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard Merritt provided me with excellent and comprehensive service. He is extremely knowledgeable in AV matters and kept in contact with me throughout the buying and installation process. Definitely a dedicated employee and very customer oriented. Highest recommendation!

    I would recommend this to a friend