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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 861 Showing 17,201-17,220 of 21,193 reviews
  • Rated 5 out of 5 stars

    workmanship

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    workmanship was perfection. Best Buy did a great job installing our 6 TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Magnolia team did an excellent job fixing some internet issues we've been having and also enabling that I get 4kHDR output on my new television. I had a smaller company try before but they couldn't do either of those things. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service ALWAYS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been working with Howard for all my appliance needs for my real estate management business. Always reliable, always helpful, and truly cares about providing good service. Thanks for everything Howard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dan's review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was very helpful and able to answer all my question. Any time I placed a call or text to Michael he responded immediately. I would recommend him to any of my friends or family...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach and Kenny were great. They took time to answer and help us with all our needs and questions. They were actually happy to be here. Brian was great and very knowledgeable at the Hyannis store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went in browsing, left after buying!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was very helpful when we walked in to browse washers and dryers. He was knowledgeable, friendly and honest. We left there ready to order our new LG stackable. It arrived 3 days later and we love it! Thank you for the great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome as always

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miles and the rest of the team (Lee & Ben) have always been super helpful and I look forward to working with them far into the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consultation !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience to meet Tech expert Angela . She not only helped me decide the size of the refrigerators / washer/drier per my space availability but also recommended the type that best suits my need . Very amazing professional ! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Myra was awesome, helpful and knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Myra was awesome in helping us purchase a new dishwasher. She came to our home to make sure measurements were correct, showed us our options and we ordered on the spot. Easy from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We had a great experience with Terry Pearson!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terry Pearson was great to work with. We were looking for a TV for our new house and he was a huge help. He took the time to find out what was important to us and helped us select the right TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why go anywhere else?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a short turnaround on laptops during a time when laptops were hard to get. Ray and his team helped us find exactly what we were looking for at a price that made us really excited. We would highly recommend working with him and his team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    McIntosh MT5 turntable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Excellent service, knowledge and willingness to help. Thanks Eric!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy consultation and service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy provided great customer service in setting up my home entertainment system. Bill Morrison and his team were able to set up a consultation, answer questions, and set up the system quickly. I am pleased with the professional work they completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This consultant was knowledgeable and reassuring.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan was very friendly and helpful. He convinced me to buy the more reliable model , and it is more similar to the old microwave. He answered all of my questions and accurately measured the space, reassuring me that the Kitchen-Aid model would fit, and it did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Space Washer and Dryer Consultation in Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved into a new house and needed a washer and dryer that would fit in a small space . The consultation was invaluable and took all the guess work out of the equation. This is a wonderful service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase and installation of 72 inch LG TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase and installation of the 72 inch flat screen went without any problems. The LG smart TV product is quite amazing in picture quality. I highly recommend this product and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ian was very helpful in placing an order and following up with delivery and installation. He would reply promptly to my email inquiries. Much easier to work with one person rather than try to contact a different person in each department.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get a new washer and dryer but didn't trust my own measurements. Matt came out and measured everything then helped me in choosing the best washer and dryers. He was extremely knowledgeable and professional. He answered all the questions that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process for a new TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a relief to have an informed consultant (Jerome Davis) actually see my space, listen to my preferences, take measurements and make recommendations. Accordingly, it was easy to decide on the purchase of a smart Samsung TV and soundbar and schedule an installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great program and a great representative

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destinee was a great help in not only selecting products, but also in helping us schedule the installation. She was always available in the store by appointment in addition to making 2 visits to our home.

    I would recommend this to a friend