Customer Ratings & Reviews

Excellent and professional encounter from beginning to the end. Timely arrival, knowledgeable support and full disclosure of expected results.

David is the best! He is friendly and very knowledgeable… he also takes the time to answer all questions or concerns you may have and doesn’t beat around the bush.

Tyler was super helpful, very professional, and a great communicator. He provided me with great suggestions and opinions without pressuring me to get products or services I didn't need. I would love to work with him again in the future.

Jarrett came over when the house was under major construction and helped us pick out the best products for our new room. He was polite and professional. The new products arrived last week and were set up by geek squad. We are very happy with the entire process.

Justin was a pleasure to work with and his knowledge of tech is impressive. He stayed within my budget building my theater. I am very happy with my experience with Justin and Best Buy.

I needed help with different ideas on how to set up my surround speakers in my theater room and Blake Martinez was a great help, very professional and knowledgeable on their product.

We needed help in 2 house projects - media room and sonos. The tech was friendly and guide me in the right directions. Will recommend best buy.

I worked with Best Buy Consultant Edge and he was great, very professional, he answered all of our questions and concerns and made the experience very easy. We highly recommend Edge for his great work.

Outstanding service with quality products. Would have any other consultant come to my house. Dave always knows exactly what the customer needs. He is honest, frank and knowledgeable in his line of work. Lets the customer make the decision.

Like all time the best with Michaels services, friendliness and respond. Thanks

I worked with David and the experience was excellent. David’s knowledge of the products is outstanding. He was was easy to talk to and knows how to listen and provide excellent recommendations.

Hunter helped me purchase a new microwave and TV. He was extremely knowledgeable and helpful! He also made everything so easy for me. Best Buy is very fortunate to have such an outstanding employee!

Nate is very knowledgeable, professional, considerate and a pleasure to work. In addition the gentlemen that installed our new TV, mounted it to fireplace did an excellent job! I recommend working with all of them!

Bobby and Sonny were awesome! They hooked everything up and answered all my questions. I would highly recommend the team at the Hickory NC store!

I needed help with my Internet. Theron was friendly and knowledgeable. He answered all my questions. He spoke with my Internet provider and recommended the mesh system for my house. I am very happy with my decision to use the mesh system.

Everything from the instore visit, the online ordering, delivery and install was a very pleasant experience for us. In these times of labor and product shortages, we had our doubts, but the Best Buy team did a wonderful job. Thank you.

Louis Frantz Is the BEST and continues to go above and beyond! This is the third or fourth time I have used Louis after he was recommended by a neighbor and each time he has exceeded my expectations. I definitely recommend him to any and everyone I know.

Ray and Wolf were fantastic. Very polite and professional and went above and beyond what I expected to get my ceiling speakers working.

Ghazal Darghli made the purchase of my refrigerator easy and fun. She was patient with all my questions and able to guide me towards the perfect fridge for my space and needs. It was a pleasure working with Ghazal!

This is the 4th time Arnie Carrillo has assisted me in placing a major purchase with Best Buy. His guidance in providing all needed information and patience in answering my questions helped me to have confidence in my purchase decision. Thank you!