Customer Ratings & Reviews

Neville was just what you want in a consultant. He took the time to understand what I wanted and used his expertise to help me assemble the most cost effective option. More importantly, he was always accessible, polite and respectful.

Tks, Alec, what a surprise to receive a thank you from you. Very Professional, Thank you for verifying no virus were on my laptop and update webroot, etc. I appreciate it!

Rodney patiently explained good options for our home theater, TV, media center, wifi and speakers. He referred us to quality installers who expanded upon his recommendations and we are very pleased. He was responsive and followed through on subsequent questions.

Our personal home Security expert recommended the equipment that we needed. It was a reasonable price, installed quickly, and he has been accessible for us when we have questions or issues. You can’t ask for better more personal service than we receive from Rommel!

Delivered and installed 2 TV's. Two different crews came due to the first TV having a defect. Both crews were either on time or early and called ahead of time. Both crews were very polite, friendly and professional.

Mike Linyard was awesome. I have rarely had such a wonderful customer experience. He really went above and beyond in helping me and I am so happy with my purchase. Frankly, I am so happy, I plan on buying more from you all instead of going through my office.

Michelle is fantastic! We appreciated have d the ease of her coming to our home to help us order and pick what worked for our family and our home. This service and Michelle has totally changed how we will order in the future! Thank you!!

We are more than satisfied with our purchase and install of our tech equipment. The 3 guys who we dealt with during this process were great to work with and we would definately recommend them to anyone looking to have security installed.

Hunter and team were awesome! They are very professional, flexible and they tailored our project to match our needs! Hunter and team have installed several projects at our house and I strongly recommend them for any audio/hoke entertainment solutions!!

Sean was wonderful to work with from the moment I stepped in the store. He was super in Realizing my needs at our home and stayed with us till delivery. I know he is available if needed and that is a great comfort. Thx sean.

Roy was knowledgeable and patient. He assisted me in deciding what to purchace for my new home. He even followed up with me after a previous visit. I will definitely recommend him as a Best Buy expert.

I needed help upgrading our Home Theater to a 4K system, including a projector, receiver, and inputs. Joe couldn’t have been more helpful. He was a wealth of knowledge and a joy to work with.

Jared was a great help in finalizing all our tv change over wishes. When we needed one final adjustment it went very smoothly. My wife and I are very pleased with the whole transaction.

Absolutely a pleasure to do business with Best Buy. Kriti made the process seamless. My calls were promptly answered and, my orders were well catered to. I will highly recommend Kriti and Best buy to anyone who is looking for excellence in customer service. Kudos!!!

Alejandro was an excellent home expert. He knew exactly what I needed and gave me all my options so I could understand them perfectly. I really appreciated his expertise, knowledge and service. My purchase and home theater set up worked out perfectly.

Manny was very helpful with planning my home theater and TV purchases.

I was at a loss about the right outdoor television and soundbar. Justin provided the perfect consultation. He was extremely knowledgeable and did not try to "upsell" or have me buy more than I wanted/needed. I felt very confident after our appointment.

Bill was excellent…he tested our dead WiFi area and knew exactly what we needed. Yesterday, Jeff and Derek from the Geek Squad came out and took care of all our cable, TV, and WiFi issues. Excellent service all around on this transaction. Thanks, LB

The tv with the correct spec we wanted wasn’t on the floor so told Anthony the one I wanted and he got straight to it and pulled it out from the back no issues was in and out with my tech

We moved into a new construction home and Daniel was so helpful in explaining what we needed for entertainment systems. His information and expertise really lowered our stress level over getting a system set up and running.