Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 864 Showing 17,261-17,280 of 21,193 reviews
  • Rated 5 out of 5 stars

    Outstanding Consultation and Superb Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service skills. He answered and responded promptly to every question we had. Excellent advice regarding equipment. We are very satisfied with Todd and his team. It was so good that even after paying for the products we still have his support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant Review- Jesse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse is a great consultant. He helped to select the best iPad for our needs. Jesse also came to our house to help with the purchase of ovens and a dishwasher. We love all the items bought! We will definitely contact Jesse for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Consultation was very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy this experience. Gavin came to our house and guided us on what we needed, he was very patient in explaining what we could do and the best equipment for what we wanted. The whole process was stress free, fast and very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Run, don’t walk to hire them!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jayson, Ancil, & Chris rise to the occasion at every turn - professional, responsive, and knowledgeable - the dream team!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best consultation ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new fridge. I wasnt sure the one i wanted would fit in the space. I made an appointment with Mr Sanchez to come and measure the space. He did an excellent job. THE FRIDGE FIT LIKE A GLOVE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb! Awesome Expert

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home expert was awesome. We met in our home and also at a BestBuy location. Super professional and highly knowledgeable. I had a question concerning my new refrigerator and our expert was able to answer the question off the top of his head. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful program from Best Buy!!! Stephen was THE BEST and would recommend him and this service to anyone!!! He couldn't have been more helpful in helping us select all new appliances for our kitchen!!! Thank you, Stephen!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You, Angel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ángel Díaz is an expert who knows how to advise clients. I have been a client of Ángel on several occasions and he has always recommended what I really need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing but GOOD to say!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give them a 10 if I could. Breanna and the Geek Squad were very professional, helpful and knowledgeable. It was a pleasure working with these folks. Hats off to Brian and Taylor from the Geek Squad, they were great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a great help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed was very helpful from start to finish. Had some issues with getting my projector that ordered from BestBuy.com. He did his best to help me with this. I ended up purchasing speakers as a result of my good experience with him. Also a very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knocked it out of the park!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Collin did an outstanding job. I really felt he was my "friend on the inside", looking out for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Remote!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new single remote works really great and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The way to go..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful. Mike came out to measure to see which dryers and washers would fit . He was full of knowledge on these and I placed the order directly with him. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on both entertainment & security. Very knowledgeable & helpful in explaining the various options. I have already referred Kurt to 3 of our relatives for future service & consultation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision to employ Duane

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Duane was and continues to be phenomenal. I had an issue with the washer and dryer where I needed to exchange it. He worked with me on the exchange (even though it was back ordered) - beyond the 60 days. I continue to go back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with Robert to buy my refrigerator was great. It was the best experience I had with customer service in person at Best Buy. You can tell that he loves what he does and works hard to make sure his customers are satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around personalized service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel was very helpful in assisting me to find the best media equipment and options for my new house. He also came out personally to assess and quote alarm and monitoring options and washer/dryer space. He followed up and was helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I could not have done this alone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was outstanding! Myra is so good to work with and the dishwasher fit perfectly -- she was also sure that all the pieces we needed were ordered and on hand for the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whole house stereo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to add outside speakers for our pool area, as well as adding to our system inside for the kitchen, master bath and second family room. Tyler helped suggest the right equipment and the installation was excellent. Highly recommend the Best Buy team!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy to work with Rodney

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with Rodney was a great experience. He knew everything about all of the products and was able to immediately suggest the best product for me. I will continue to work with him for all of my house electronic needs. He is always a phone call away.

    I would recommend this to a friend