Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
RTI
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i needed a new TV and sound bar Nate's knowledge help put in very nice quality set up . Nate also helped us solve are weak signal problem with Netgear Orbi extender ,we are very happy with all his recommendations THX Nate
I would recommend this to a friendRated 5 out of 5 stars
Consultant and Support were Terrific!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always Professional, Courteous, and Knowledgable. We consulted with Arnold Galant 8yrs ago, and again recently. Our information was still in the system, and he remembered details, AMAZING!
I would recommend this to a friendRated 5 out of 5 stars
Informed, courteous, helpful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience working with Stanlove. Very knowledgeable and provided good information. Met me for consultations and was accessible.
I would recommend this to a friendRated 5 out of 5 stars
Our experience was great!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help with a sound system. Eu-John is very knowledgeable about everthing he showed us. We were impressed! We love our new system!!
I would recommend this to a friendRated 4 out of 5 stars
BB consultant was very helpful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never knew BB offered this service, it is a great value add for customers and I certainly bought more from BB than I ever would've before. Consultant was very knowledgeable of tech and helped me by saving time scouring the internet for answers and money via buying on sale and storing items for me until I needed them.
I would recommend this to a friendRated 5 out of 5 stars
Our consultant was great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help with updating our game room projector
I would recommend this to a friendRated 5 out of 5 stars
The total solution from Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The In Home Adviser is the perfect way to bridge the gap between the experts at Best Buy and your home. I was able to setup a free appointment with Best Buy's In Home Advisor to visit me in my home and build a total solution that not only met but exceeded my needs
I would recommend this to a friendRated 5 out of 5 stars
Massive 4K display and sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The entire team from Devon the installation consultant to actual installation team were courteous, neat, professional and creative in trouble shooting challenges as they arose. I would highly recommend using Magnolia/Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Our Consultant knew exactly what we needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Michael Anderson for coming out to our house and explaining in detail exactly what was needed for our house. The recommended TV & sound bar works perfectly in our living room.
I would recommend this to a friendRated 5 out of 5 stars
proactive, service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I responded to a delivery problem by phoning the number provided, Geek Squad. IT WAS THE WORST CUSTOMER SERVICE I HAD EVER HAD. I didn't think Jarett was the solution but I had a nae and numer. he solved the problem in seconds.
I would recommend this to a friendRated 5 out of 5 stars
Great customer service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jesus has provided outstanding customer service. He has been a pleasure to work with. He is knowledgeable, attentive and very clear while providing all the necessary information about the products and delivery specifics.
I would recommend this to a friendRated 5 out of 5 stars
Erased all our fear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geordy, and the rest of the team at Lynnwood Best Buy went above and beyond to make our experience seamless. Geordy arrived on time and confirmed that our plan would work. His attitude was positive and warm. Would love to be able to work with him again!
I would recommend this to a friendRated 5 out of 5 stars
Travis knows the technology and can set you up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to see what type of TV could work for the location we had in mind. Travis arrived and walked through all the options based on the size and our space. He priced out everything we needed, created the order, scheduled installation. Perfect!
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James was knowledgeable and helped my wife and I pick the right fridge. It was a hassle free and professional experience. The gentleman that brought the fridge to my house and installed it were great as well.
I would recommend this to a friendRated 5 out of 5 stars
We felt more confident in the purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dillon focused on our wants and needs, he evaluated our house and the needs for music in each room, and then he made recommendations to match products with our desired interest for an updated and improved sound system and new TV.
I would recommend this to a friendRated 5 out of 5 stars
He helped us understand our needs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help with our home wifi network. Nick was very knowledgeable about the equipment necessary and the best way to solve our problem. We were pleased with his assistance and professionalism; so much so we called him later to purchase a new MacBook Air.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable associate!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our visit could’ve gone easier. Gabe is well versed in tv’s and quickly dialed in our three tvs for optimal performance. Took time to explain process and what to expect with a future installation. Thanks Gabe.
I would recommend this to a friendRated 5 out of 5 stars
Excellent experience!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NIk was fantastic! He was knowledgeable, patient, honest, efficient and trustworthy! I really enjoyed working with him while purchasing from Best Buy. I would recommend him to anyone!
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help with a refrigerator and dishwasher to match our stove. Mario was very professional and quickly provided options and recommendations for us to make a decision. It was a wonderful experience and we greatly appreciate his expertise.
I would recommend this to a friendRated 5 out of 5 stars
Very Impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I moved into a new home and needed help with new TVs, Sonos sound systems, ring doorbells, and a security system. Michael has been amazing. I am also very impressed with the Geek squad.
I would recommend this to a friend




