Customer Ratings & Reviews

Mitchel our Home Expert and the entire Geek Squad are fantastic. They help you honestly with anything you may need. They are professional and knowledgeable. I highly recommend the BestBuy services.

Starting with Devon helping with purchase and explaining in detail the operation of security camera etc, and Nick from Geek squad installing Modem to Moe installing cameras we had excellent experience. Thanks

I highly recommend Tiffany. She has excellent customer service and truly cares about her customers being happy with their purchases. She is very knowledgeable about the products and goes above and beyond to ensure the customer is satisfied.

Installed a new home theater, mount smart tv over fire place and upgraded new equipment. They were all very knowledgeable guiding us to the best choices. Could not be happier

It was very disappointing to wait nearly 5 months for my oven to finally be delivered. BUT! I was able to call the consultant whenever I had a concern. He would check the status and explain the issues to me, first class.

Justin was great and very thorough and helpful. Very satisfied.

Alex was Spot-On! He immediately understood my complex and multi-source problems. Very pleasant, professional and trustworthy. Alex has followed through on his promises and communicated frequently and succinctly. Could not have asked for more.

Mike was fantastic! He was very knowledgeable and knew what products to recommend for our house. The installation went smoothly and my wife and I are enjoying the TV and surround sound Mike recommended!

Marcus was an excellent consultant! Very knowledgeable of the products that Best Buy carries. He was a big help in the decision we arrived in. A real asset to the Geek Squad!

Ethan arrived on time with recommendation for a sound bar that met all our needs and much simpler than recommended in store. He was knowledgeable and informative. Outstanding service.

These guys are the VERY BEST!!! I have gotten everything for my new home at BB and the service after the sale has been GREAT. I am in no way a GEEK, but these guys, Andy and on down have taken very good care of me and my situations.

Andres was very helpful to us in picking a stacked top-loading washer-dryer combination. He was able to also schedule a quick install and haul-away of our old units that stopped working.

Once the exterior TV antenna was installed not only is the picture clearer but I am now seeing channels not viewed before. The installers were professional, answered all my questions and cleaned everything up before leavings. Great Job..

We were looking to purchase a new 65 inch tv. We were dedicated Sony buyers. We were really impressed what Samsung had for the same price. Very happy as well as the custom install went perfect

Jesus, was a big help when we were buying our TV and Receiver. He was patient, answered all our questions, very polite and professional. He will be our go to guy when we need any help.

Jay Hill was excellent in coming to our home to advise the best tv for our home as to what would look well & what new electrical wiring would be needed. We followed him to Best Buy to choose our tv. We love everything!

Evan came to our home, measured our spaces and made recommendations for which appliances would work best. This is a great service and made our selection of new appliances much easier. We appreciate the advice and are enjoying our new appliances.

Best Buy is truly your "Best Buy!" We are constructing a new home and needed full complement of kitchen appliances, audio/video and outdoor BBQ equipment. Jaxon Lambrecht offered outstanding guidance, delivery and service at competitive prices.

Your agent was very knowledgeable and very helpful, however with the budget i have the cost was much higher than i exspected.

The crew was very cordial and professional. They kept a clean workplace and worked very methodically. They were very open to questions and clearly explained instructions once done.