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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 870 Showing 17,381-17,400 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great In-home Advisor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell has assisted us numerous times in determining the best match for our electronic & appliance needs. He has also guided us through trouble shooting issues we may have experienced. He is very knowledgeable and always eager to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cristopher Barnes Is amazing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been working with Cristopher Barnes for many years now. He goes above and beyond in all aspects. He helps us not only appliances, buy anything we may need within the store. His dedication and service is impeccable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Areeg reviewed surveillance options.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Areeg Adam guided me through doorbell and cam surveillance system. She was very clear, listened to my needs and clearly communicated. Followed up with me on an order change as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great willingness to assist.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant acknowledged by cancellation of appt. and was very professional and said if I had any further problems he'd be glad to assist. Through trial and error I ended up replacing my modem and that solved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nathan is the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan is my expert. He consistently offers several options and talks me through them. His product knowledge along with being a good listener allow him to help me make good choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved the day!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial consultation had not properly addressed our needs. The in home consultant, Cesar, together with his supervisor James, saved the day with new equipment and a team to complete the work. They were spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consult was very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norma was fantastic. She provided tailored support for our specific needs. 5 stars! That level of customer service is a rare find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grace was very helpful and knowledgeable, she helped me choose the appliences i needed and was professional and friendly during my visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He’s always available to help as soon as he can

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith is excellent. He’s very knowledgeable and extremely nice. He never not helps me in some way. He’s helped some times where one member was given the wrong info and he corrected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best consultation services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this service I can always count on Julian Myers to provide excellent information about the products we are buying. It could be a laptop, HUE lights, printer, or any products that Beast Bu offers. We trust his recommendations and value his integrity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to upgrade the AV in one of our rooms at my church. The solutions that they offered were a perfect fit for us! The quick, professional service and install exceeded my expectations. I am thrilled with the outcome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She made everything easy to understand and exceeded our expectations. Took measurements so we didn't choose the wrong appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy offers the best services.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob Thornton helped me each time, every time we bought from Best Buy : TV, Wine frig, gas range, 2 computers, etc. He is one of the best employee Best Buy has. Thanks so much for your services Jacob Thornton. Jessica Chen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Nashua team very helpful in making some choices with my HT and audio. Even in a busy environment It’s get the help I need and very little wait. I will keep doing business here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, helped me pick out the exact product I needed and wanted, friendly, talked one on one, no technical terms we would not understand. Always answers her cell phone for any assistance. I would recommend Ariana to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick was very knowledgeable, helpful, reasonable. He was very well prepared. I felt like he recommended what I was looking for, not the most expensive things. He was very good on following up, and answering questions, and scheduling installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our BestBuy Rep was the BEST!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ruminder Dhillon is an AWESOME BestBuy Sales Rep!!!! We needed an Oven and a Range Hood and Ruminder helped us out and answered all our questions. Thank You so much Ruminder my wife and I really appreciate all your help and your colleagues help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arthur is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to the store about 5 times trying to determine our home theatre setup. Arthur was excellent during each visit. Great guy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our consultation!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were ready to add home theatre and music throughout the house and backyard. Dan was helpful and knowledgeable about the products Best Buy offered. He answered our questions and showed us the way! We love our Sonos sound system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We felt good working with Daniel.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to get new kitchen appliances Daniel was very helpful in our selecting our appliances that would fix in our space.

    I would recommend this to a friend