Customer Ratings & Reviews

jared is absolutely amazing!!!! he has been able to find me any appliances i have needed for my new kitchen and i love them all!!! i highly recommend working with him. i have already referred him to a few family and friends and they love him as well.

We just moved into a new home and needed some help its new audio/visual equipment and connecting to the existing equipment. Anthony provided solutions that exceeded my expectations.

Bought Samsung refrigerator at BB in Hartsdale. Sales people were very helpful and accommodating. Delivery was timely and delivery personnel were friendly, efficient and took time to explain set up.

Andres was polite, knowledgeable and helpful. I met him in store, rather than at home, having my measurements in hand. REcommend.

Ben was very knowledgeable and easily helped us understand what we needed. He explained everything very well. It was a joy to have someone who could answer our questions. It was a pleasant experience

Very knowledgeable and listened to what we wanted Great results!!!

Jade is AMAZING! She is very attentive to detail and listened to what we were saying. She was very patient with us and gave us some great advice on our appliances. Jade is very knowledgeable in what she does, I look forward to working with her again!

We needed help with weak wifi coverage inner home. Ed recommended a system, that was reasonably priced. The technician installed the system a few days later. The result and service was better than I expected. We are very pleased

My experience has been oneb of the best. Ernst Volman was super helpful and make my decisions much easier. He provided great details and information about all the kitchen appliances we were looking for. Excellent service overall!

Tracy was very helpful in helping me make a decision about our camera and dvr replacement. She’s very knowledgeable as well.

Aaron provided excellent service because he provided numerous Options to accommodate my needs and my home space. I then purchased A television, amount, and other accessories from my old living room with Aaron‘s help. Super satisfied!

Matthew was extremely professional. I am in my 70's so a bit technology challenged. He was very patient and understanding. Explained every detail and offered suggestions for further hearing enjoyment. Thank you Matthew . Have a blessed holiday. Stay safe

Online experience was a total disaster! Meeting with senior salesman and store general manager was fantastic. Very helpful/caring. I will never shop online at Best Buy, only in store.

Jordan was able to quickly configure a simple solution creating a wonderful home theater experience while allowing independent use of the existing house speakers using apps on our phones.

Kevin was extremely professional and responsive. He made sure that we understood the process and never left of wondering! Looking forward to working with him again!

Bruce was very professional and extremely helpful. I would definitely shop Best Buy again, excellent customer service is a lost art these days. (Also the store manager was great too. I forgot her name.)

Aaron and his team member were excellent, they explained everything and worked with us to get exactly what we wanted out of our tv and surround sound system!!!

We used a home Consult for our cooktop and he was very helpful. Unfortunately the cooktop was broken and we now have to wait possibly Weeks to get another .

We have always appreciated and trusted the tech advice from from Best Buy expert Alex and others. The personal service and professional expertise helps us make the right choices in our shopping and is why we return to Best Buy.

Our salesperson Jordan was awesome! He recommended the perfect media & security solutions for our home. We had great pricing too. He secured an install appt for us & kept his promise. Everything was delivered on time. Thank you Jordan!