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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 872 Showing 17,421-17,440 of 21,193 reviews
  • Rated 5 out of 5 stars

    job well done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help replacing a kitchen with microwave. Geordy and team at Lynnwood BestBuy were very knowledgeable and quick to get the job done. The best part of the experience was that they did all the tasks - from measurements to install and disposal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the help I needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a DYI security system and a new TV. The gentleman who helped me in the store was great and told me about the home consultant option. Sarah has been wonderful. She’s very knowledgeable and took a lot stress out of the decision making.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Psul!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Psul was extremely helpful, knowledgeable and professional. We had several issues to resolve with electronics and Psul expertly recommended and installed what we needed. Thanks for being so patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Techs around!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two new TV's installed, plus Sonos with outdoor speakers. Every tech that came to our house to inspect the work needed, to installation, was professional, courteous and friendly. Masterful job by Mohammed, Joe, Lenny, Ed and Jeremy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic David

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David is very knowledgeable and professional, he had helped us every step of the way to get the upgrades we were looking for. David and installation team make this A/V smooth and carefree.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad to install our new TV, move other TV to bedroom, remove a very old TV and it was all done in a very short period of time. Alex showed us how to use new remote and everything seems to be working fine. Did have to buy new HDMI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer from IMAC to Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike Vargas did an excellent job with our data transfer from a IMAC to a new laptop. He was professional, on time and answered all questions both my wife and I had. Many thanks for a smooth transition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant was very knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of an outdoor sound system and had little knowledge or experience in this area. Nicholas came over and made some suggestions and gave superior customer service. I am very happy with everything he suggested and my system sounds amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with our consultant and con

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renee Torres was a tremendous aid as we were making decisions about a new home theatre setup. Highly recommend her if you need sound advice as you move forward with a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adam was awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was great to work with - helpful and honest - mad ethe process super easy and helped me get a great setup- he didnt try to sell me - he asjed questions and listened and then made suggestions - I recommend him bigtime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service helped me make the right decisio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin’s extensive knowledge of all the possible solutions really helped me make a confident decision for my tv setup. Getting ready to use him again for my ring security system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was very informative and knowledgeable of the refrigerator. He found the problem quickly and assessed another issue with the refrigerator which turned out the parts weren’t needed due to the door needed to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly happy with advice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russ was our consultant and did we feel blessed! Totally took care of us from TVs to receiver and beyond. Excellent advice and guidance including consulting with me on an aging laptop! Life is easier and more secure! Thanks Russ!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effortless Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Anton and Anthony were very helpful in getting our new sound system purchased and connected. They are both assets to the team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mario is amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario is amazing. I have contacted him several times after our initial consultation two years ago. He is responsive , helpful, kind and full of positivity!! What a fabulous ambassador for Best Buy. He is the reason we keep coming back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy appliances at Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help at the store, timely and courteous installation in my home. I will continue to purchase appliances at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He quickly responded to all of our questions.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were shopping for an appliance package. We werent sure exactly what we wanted. Tim provided all the information we needed to make an informed decision, and helped us with every detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a stove n microwave. Everywhere we looked would have been weeks waiting time. Best Buy had what we wanted and it was delivered 3 days later. Unbelievable!! Salesperson at store was wonderful too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the same to guys have helped me for the last couple years. They explain things very thoroughly and were a huge help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales associate was tops.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new washer. The representative/sales associate was very knowledgeable of the available. Very happy with my purchase.

    I would recommend this to a friend