Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 873 Showing 17,441-17,460 of 21,193 reviews
  • Rated 5 out of 5 stars

    TV and Sound system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a new large TV and a sound system and Zack directed us to the perfect unit. A gentlemen and very knowledgeable. Thanks to best Buy for having such great employees. Gary Mahan 855 Hawks Ridge CT NE Palm Bay, FL 32905

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed was very helpful throughout the process of upgrading our home theater. Communication was excellent as well as knowledge of our new technology purchases and how they would interact with our existing setup. Ed is also a generally nice guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent advise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed was extremely helpful as we searched for the right tv and sound system. We ended up going for the 77 inch LG C1 and Sonos Arc, sub, and one SL’s. We literally have a wireless home theatre now and club lol we couldn’t be happier :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray provided very responsive service tailored to my needs. 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bar none, Evvon Boxill is the best of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an active duty Naval officer currently stationed in DC, my wife and I operate from three different locations - all of which we have trusted to Evvon Boxill. Quite simply, he remains the singular reason we rely on Best Buy to equip our homes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy! The name says it all!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bradley was professional, personable and most of all extremely helpful. He solved some issues and made great suggestions for my appliance purchases. Thank you Best Buy, for providing this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Home Consultation really paid off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris came for the free home consultation and expertly zeroed in on identifying the causes of our several computer problems and how to remedy them. We went to the store together directly afterward to take care this. Thank you, Chris :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nick is the man if you need any consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick designed our home theatre system and did a fantastic job. He is extremely knowledgeable and knows his job very well. I am very happy with him and his crew !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremiah took special care to help me get not only what I wanted but what I needed in a friendly, knowledgeable way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best reason to Buy from Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided comprehensive analysis of models meeting our needs. Available on weekends and after hours for all questions. Drove to our house to drop off missing parts. Very knowledgeable and researched answers for unknowns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 star rating is for Henry Wong ensuring that our washer and dryer fit in our laundry room and for his help in ensuring a stove could be installed. He gave exceptional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in hon experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience Once home visit was made and we figured out what tv would work best in the space we ended up buying a few weeks later. No pressure read out on us to buy right away or to upsell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ian helped us choose the large screen TV and AVR....the Geek Squad did a great job on the installation...highly recommend Ian for his knowledge and the Geek Squad for quality of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent consultation; thorough and professional.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our main TV died, plus we needed a redesign of our older, complex home a/v system. Ben C came from Best Buy and planned out everything. Excellent service. He is smart, thorough, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was on time and evaluated the small space/cabinet available for my dual oven and what to expect from the install. He also answered questions about other appliances for my kitchen. In addition, Jordan did follow up as stated and kept me informed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas M. did a fantastic job helping us spec TVs for several rooms of a new installation. He was very knowledgeable and made spec'ing the TVs a breeze by cutting through all of the unending options that are available across all the TV models and brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed ipad and dishwasher. The tech support in store made explations on devices simple and fun.would highly recommend anyone needing thier well rounded supply of goodies;)☆☆☆☆☆

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can now use my new TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help to set up my new TV and an appointment was promptly scheduled. Mark Duseau was professional and thorough and helped me understand how to operate this new technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael is the absolute best at what he does. He has helped me with home tv, computer and audio set up and done a great job. He also just installed speakers on my upper and lower patio. His knowledge is amazing and he stays within budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask for Santiago

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Working with Santiago. He was very helpful in finding the right product and solving a couple of issues we had on the way

    I would recommend this to a friend