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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 874 Showing 17,461-17,480 of 21,193 reviews
  • Rated 5 out of 5 stars

    Thanks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the great job! My home theater is now complete!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HD OLED upgrade.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gregory Boyle and the Geek squad did a great job in first assessing my needs and follow up with timely install. The entire team at Best Buy can't be beat with product knowledge and overall passion for all things techie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HECTOR IS A TRUE PROFESSIONAL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a really good experience working with Hector on about 5 projects together over the past year. He's highly professional, knowledgeable and willing to deal with unexpected events even on his vacation. Looking forward to more good work together!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kurt Kath provides a remarkable advantage to our BestBuy shopping experience. He is relied on for his technical product knowledge and easy scheduling installation. We are fans of his and I would recommend him for any future projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about the Geek Squad? It is incredible! We will not use another IT consultant. Having experienced our IT providers, Geek Squad leaves them in the dust in terms of genuinely customer-centered, competent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrew makes you feel special

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was very helpful when we could not activate the tv speakers. His suggestion to turn off the system and restart it again was perfect. He also gave us his cell number in case we had any other questions. Great personal services!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very well for the new denim system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Building a new home, the appliances I ordered from another business was not truthful on the delivery of our products before move in date. Calvin came to our new build and spent his time to find us the right appliances for our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was awesome! He was kind, offered good suggestions and helpful every step of the way. He is knowledgeable and professional. He answered questions honestly and completely. I totally recommend Adam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 77" TV installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 77" Sony Bravia A80K 4K HDR OLED tv installed to replace an A9g television. The installers did a great job on the installation, and answered all our questions. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation was the perfect solution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren’t sure where to mount our new TV. Best Buy employee recommended having a tech professional come out to our home to measure and assess the potential location. So glad we did this!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don Bilancia did a great job design a system for are family. It sounds great though out the home!! I had a problem but Don got on it right away and took care of it. Great experience. I will be referring my friend and family to Don and Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game and Entertainment Room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and the Geek squad team were excellent to deal with and had great insights on how to improve our viewing pleasure for our game and entrainment room. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We worked with Nicholas and it was a great experience. He helped us with picking out a refrigerator and also helped with a price match guarantee after the sale. My wife and I are pleased and will consult with Nicholas in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant helped us feel at ease.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to purchase a new computer for home use and weren't sure what we needed. Our consultant did an excellent job in helping us determine what we needed and which computer was best for our needs. He was very friendly and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in Class Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reva is one of the best Sales Reps I have ever dealt with anywhere. She is not only knowledgable and personable she is detail oriented and good at follow up. I would recommend her services to others with great confidence. Way to go Reva!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our visit by Hollie made us more confident of what

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hollie did a very good job with our purchase of our GE washer/dryer especially with items that we needed for installation. We also bought 2 Samsung tvs to be well installed. Here again she knew what else was needed to make the most of our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth My Time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben was very professional and knowledgeable. He was able to answer all my questions and concerns. He made suggestions regarding product needed for a smooth installation. The result is everything is installed properly and looks and functions well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with Best Buy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an in-home consultation with Devon who was absolutely awesome with explaining things to us seniors. Our installers including John Dimartino were very helpful, polite and just very nice guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service at its best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lou has been my go to guy ever since I connected with him over a year ago. He has always made ordering equipment for my company very simple and quick. I have even connected him with a few other people for orders due to his service. Thanks Lou!

    I would recommend this to a friend