Customer Ratings & Reviews

Theron was awesome. He was patient, answered all our questions. Suggested products to help with our project. Our experience was fantastic and would definitely recommend his services to our family and friends. Thank you!

Joe was great! Very helpful, friendly and took care of our internet issues. Now everyone can be online at the same time and there is no lag time. Thanks for your expert assessment Joe, we are happy with the results! The Foye's

Rob at the Polaris store help me pick out all of the tech equipment I needed and a new television. He was very helpful and he came to the house and survey the area to help me make decisions. I would highly recommend his services.

We were really in need of advice about the best choice of a sound bar system for our living room tv. Donovan understood our needs and gave excellent advice. We bought the system same day and love it!

Michael Mahoney was excellent. He listened patiently to our rather unique request, advised the right solution, ensured proper installation, followed up with us afterwards, and continues to be available to answer our questions.

Had a need. Randall developed a design and an installation plan that met my requirements. The team arrived as scheduled and completed the installation in a timely matter.

Very good purchasing experience. Highly experienced sales person that answered all my questions and provided me with several excellent equipment package options. Then the install was quick and clean. Very good experience from start to finish.

Very knowledgeable and polite. Answered all my questions and did a very good job. Helped with the set up and did not leave before made sure that I am comfortable with the new unit. Highly recommend!!

Will's Geek Squad on-site consulting services went above and beyond. He clearly has knowledge of a wide range of Best Buy home entertainment and audio products, which enable me with multipule options and ela-cart purchasing and installation services.

Ed Peters is the Best Guy at Best Buy. Ed knows his tech and provided excellent advice and diligent support and follow-up for Wifi connectivity as well as home security for a complicated property with multiple buildings and units.

Lorenzo was very knowledgeable, honest and professional. He was terrific in making the appropriate and excellent recommendations for a new TV and movement of others. (Please share with Lorenzo- don’t want my name posted.)

Dave laid out several options and the costs for each, as well as the positives and negatives of each. We decided on a course of action and he set me up with just what I needed.

Nathaniel came to our house and was very knowledgeable, professional, and friendly. He had plenty of patience with us and helped us determine the best plan for us…and it wasn’t the most expensive one! Great customer service!

Alex was very easy to work with, and really listened to us. He designed a system that specifically fit our space and it loiks fantastic! I would definitely recommend Alex and his team for all of your home theater needs.

We needed help with upsizing our TV. We were looking to maximize our space both visually and with sound. The expert was prompt, courteous, and extremely knowledgeable. We are thrilled with the results!

Anthony helped us with several projects....A new 85 inch TV for the basement. An IPad and Apple pen for my granddaughter and a new router ad Wi Fi enhancer for our house. Very knowledgeable and helpful. We are very tech happy now.

Nik, is the best! He has helped our family several times now. There is never any pressure or over sale. He truly assesses your situation and makes suggestions that you are comfortable with. The install guys were great as well! Thanks Best Buy!

Jon took the time to learn what I had...and listened to what I wanted/needed. I think I have a great system as a result.

So awesome having a consultant come to our home and help us to make sure that we got the right appliances for our kitchen. So easy. We are very happy with the appliances we purchased and the great service from Best Buy

Matthew Hill is a great resource to help with technical issues and finding the right product. He is very knowledgeable and has been a huge help. BestBuy is lucky to have someone of such high quality on their team! Rock on, Matthew! Thank you, Brent