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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 877 Showing 17,521-17,540 of 21,193 reviews
  • Rated 5 out of 5 stars

    Highly recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was great to work with! Very nice and knowledgeable and made the experience of finding new kitchen appliances very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Customer Service and Knowledge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack went above and beyond to assist me with my purchase. I know I can rely on him for all my electronic needs. I will definitely be seeking him out when it comes to any purchase I make from Best Buy in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Craig was wonderful to work with -- he provided some great advice and insight when he came to the home, and was very responsive when ordering additional items through him after the visit. I'd highly recommend Craig!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A good experience purchasing a TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other Best Buy employees referred us to him. He answered all our questions regarding a TV and sound board, as well as delivery and set-up. He was polite and professional, more than we expected. No negative comments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Home Expert

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had several questions and concerns that were handled in a professional and insightful manner to help us choose the correct TV and supporting system for us. Follow up was addressed in a prompt manner. Always professional!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Consultation made sale.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Nick was very knowledgeable. He looked at our situation and made a solid recommendation. No hard sell. He called ahead of time. He arrived on time. He called to follow up after we made the purchase. A very good experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a home theater system installed. It took a few tries to get everything right but our consultant was available and responsive. He made sure it was perfect in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My consultant explained my various options and didn’t push me towards the most expensive options. I really appreciated his advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the guy for an in home consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was knowledgeable and very polite very respectful and answered all my questions I felt very confident that he knew what he was talking about and it was an absolute pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was very knowledgeable about the products in the store ,and very helpful finding what we purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and simple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for new kitchen appliances and our consultant was excellent. They measured and helped us to pick out exactly what we wanted. They also helped me to buy the appropriate hardware to get good wifi through my entire house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with the service we received.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help making our Wi-Fi more secure with the installation of a new router. The interaction with all Best Buy personnel was courteous, helpful, and quick. I appreciate their knowledge and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgable & patient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amin was a pleasure to talk to . Very knowledgeable & patient w/us “ older shoppers!! We learned a lot from him & will probably make a purchase due to his professionalism! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home audio/security consultation rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with setting up Home theatre, ceiling speakers with AMP, a TV and Ring security system. The expert we were assigned to was very helpful. Everything was done in a month time smoothly. We are enjoying all of them. Geek squad rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant answered all our questions.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing a 14 year old washer & dryer because we knew they were probably nearing the end of their reliability. We knew we wanted the brand LG but needed to talk with a knowledgeable person to answer the questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV and it works great. I just wish somebody would get in touch with me to help me program it so that when I turn it on it goes directly to the TV not to the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason Pavey

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason Pavey, the consultant is fantastic. He assessed the space and told me what to expect. I purchased a stackable washer/dryer and the installers promptly removed an old dryer and installed the new washer/dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV x Anar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anar was extremely kind, efficient, cool, and real. Not only was he an expert when it came to the technology, but also at customer service by making the experience a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vala

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake was fantastic. Very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jade came to our home to help regarding the purchase and wall mounting of a new TV. She was very knowledgeable and helpful. She was also very friendly and professional and courteous. She did not try in any way to convince us to make a purchase.

    I would recommend this to a friend