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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 878 Showing 17,541-17,560 of 21,193 reviews
  • Rated 5 out of 5 stars

    Excellent attention to detail and responsiveness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was always available to answer questions and help me through the process. He was always quick to text back or if he wasn’t available by phone he would promptly call back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Figuring out our options

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to make sure the double oven we needed would fit in our existing space. The consultant was very helpful with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond the service you would expect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the typical retail experience, long story short you are dealing with someone 1:1 in-person, over phone/e-mail/text and things get done quickly and properly. A big time saver as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work and support...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devin was great and assited all along our purchases and installation for equipments for the home theatre. Support was evident even after work was done.. Magnolia Installer Frank and his partner were awesome as well..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasure to work with

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach was great to work with! He came out to our home and measured everything properly for a home audio system. He then made recommendations based on what we were looking for and made the order process so easy. Thanks Zach!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Derick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derick De Marco didn’t a thorough analysis of quality options & price points we could manage. He went above & beyond with coordinating scheduling & responding promptly to questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase and installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't actually home for this installation, but a friend was. He said it went so smooth and the installer was very good. No problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Praneel Singh was great to work with

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Praneel helped with the purchase of 2 appliances. He was very carefull and checked all details so that our builtin purchaes fit. And he was very good at helping us to select appliances that best fit our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My refrigerator purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rendee handled our order very professionally. There was an issue with the initial delivery as no one could have foreseen that two trucks would arrive and there would not be enough parking space. But the second delivery went quite smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consult reduced burden and increased confidence

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help and advice with everything from mesh internet, home speaker system, nest, and kitchen appliances. Our expert (Josh) was very knowledgeable and helpful in making our decisions, exchanges, etc. go as smoothly as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good in home service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith was really upto mark and gave the best advice ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Russ 'the sound geek' Evans!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russ is just amazing and a true sound geek. He has great knowledge of the available products and will recommend the appropriate gear for you. He is focused on the customer needs is very patient as well. Thank you Russ!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We found our consuktant to be knowledgable and in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were presently surprised by our original consultation and appreciated the knowledge of our comsultant. Then the installation crew were really helpful and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oscar exceptionally diligent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscar was so very helpful and patient throughout my search for a new refrigerator. Our problem was finding one to fit in my smaller space. He searched and did find one. I was impressed with his efforts and keeping me updated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream Kitchen on the way thanks to Todd!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We came in not knowing 100% what we wanted, but knew how we plan to use the kitchen. Todd was patient, informative, and efficient in helping us to pick out our dream kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation made our life easier.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with selecting a gas cook top and down draft to replace our old Bosch appliances. Joey was vey helpful and helped us every step of he way. He was very professional, caring, honest and very responsive. He povided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was awesome - he moved & mounted a TV from one location to another; and, he installed a Chromecast on 1 TV & a Roku on another set. Then taught me to use the Chromecast streaming system as it was a new one for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bryan is a knowledgeable professional.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan met with us and made sure everything we would need for our TV install would be included when our installers came.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was outstanding!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mohamed was very knowledgeable about all his products. He answered all of our questions and concerns. When I've contacted him after our meeting he has been very responsive and quick to get me answers. Great job, can always count on him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with payment method but Kelsey Patterson went out of his way to resolve the issue. Even came in during his day off. You won't find better customer service.

    I would recommend this to a friend