Customer Ratings & Reviews

We recently moved into our home and needed help with some of our tech, installation and tech advice. Shawn was very helpful. He is knowledgeable, friendly and courteous. He did a fantastic job.

I can not speak more highly about Jay he made my purchasing experience completely seamless. 10/10 experience will highly recommend to friends.

I was looking to have a cleaner look in my living room. Michael did a great job on advising me moving my current TV and what TV to purchase. I love the new look, cords are managed and everything looks neat and organized.

Bryam Escalante was very patient with me and answered all of my many questions. He was fast and very efficient. I will request him if I need a tech to come to my house.

Tiffany was a great help in selecting the items needed for a new install and providing suggestions and advice. In home consultation reduces chance of mistaken purchases.

Derek is very helpful, knowledgeable and prompt! We had quite a bit of things to do when we moved into our new home and Derek advised us in a way that helped us fit our needs and get new equipment for an already existing entertainment system.

Gina was super professional, honest and offered worthwhile suggestions. A pleasure to make decisions with. Gina understood exactly what I was looking to purchase. I will always contact her if consultant services are needed.

I had the benefit of using Keith Taylor's expert advice a couple years ago & contacted him for help again. He is friendly, professional, finds what I want. I will recommend his advice to family & friends

Brandon Beers was very helpful and professional. I purchased a refrigerator in September and just received the double Oven. When I purchase my next appliance, I will definitely look Him up. He is definitely and asset to Best Buy. Thank you.

Savannah was extremely knowledgeable and helpful in making choices for our home security system. We also appreciate the patience she had for our many questions. The whole experience was reassuring and thorough!

The Best Buy rep was prompt, friendly, didn’t waste a minute, explained everything and set up a prompt installation date within a few days. The cameras are up and working well. Thanks, Best Buy!

In several way, Eryn, our In-Home Assistant, represented everything that we've valued about Best Buy services and products. He took the experience off of the web page and showroom floor to give us exactly what we were expecting!

The consultant for a new tv and speak system was very helpful. Overall, the process went smoothly except that the TV I wanted sold out at Best Buy, so I had to purchase it elsewhere. I’m happy with the outcome otherwise.

My consultation helped me choose a new Receiver for my home stereo set up. It also let me know I would need a special power cord for making my record player operable.

Two gentlemen installers did a great job even though changes needed to be made in original order. They had the needed equipment with them to successfully mount the new tv.

The men that installed the equipment were very knowledgeable and informative. They didn’t mind the questions that were asked about the installation. They gave good ideas of needed equipment or features.

Thoroughly enjoyed working with the Best Buy team. Especially Chris Hancock. Chris was easy to work with. He explained everything in a polite and courteous manner. Will do business with Chris again if the need arrises .

Steven was a true sales professional. He was very knowledgeable in the audio / visual experience. He was patient and explained various options that met my budget.

Our consultation helped me to get to know lot of details

The team was polite, professional, efficient and did a great job of demonstrating and explaining how everything works.