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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 887 Showing 17,721-17,740 of 21,193 reviews
  • Rated 5 out of 5 stars

    Survey for Jonathan Bowman

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan Bowman was very professional, knowledgeable and responsive to my needs. It was a pleasure working with him and I am sure we will work together again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael made our seven purchases a pleasure.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was always courteous and responded to my inquires quickly and expertly. His assistance in the purchase and installation of seven appliances was excellent. His welcoming attitude was a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Identified the exact cooktop we needed to replace.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was able to identify the exact cooktop that would fit as a replacement for mine. And he scheduled the installation. Everything worked out perfectly and with little additional frustration for us. Grateful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryant was an outstanding consultant. He was friendly, very knowledgeable and answers all of our questions. It was a true pleasure meeting with him. I felt confident with the products we ultimately chose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant was key to making the right choices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up TV on wall in home gym. Space was a little tight and consultant helped us evaluate our options . Not pushy, helpful nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and advice I received were exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous home expert, highly recommend !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed help with a new TV. John was amazingly helpful and patients with his explanations from the TV to the plans and his advice on how to proceed. AND safe money !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy with the service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill was extremely helpful and knowledgeable. He was honest about our options for what we wanted to accomplish. We also appreciated that he was very personable and lived locally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying for first home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was so helpful and made finding and buying something seamless and easy. I would highly recommend her to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris is the BEST!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is the BEST!! He came out to our brand new home and provided options of TV's and what would fit best in the space we had available. He has definitely went above and beyond for us. Thank you Chris!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony helped with refrigerator.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony Fatigate.. was very helpful home consult for refrigetator.. sizing and best model. We LOVE the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was able to help other customers at same time with

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Che was super to work with. Helped me purchase of TV & then picking out all the right stuff for hanging on the wall. I would highly recommend working with him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant did a good job for us

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of looking the house over making recommendations and we followed through with those recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative on products available and what would work best for our home. It was so helpful to have someone come out and actually see what we had and help us put a sound sytem together. We love our new system. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with upgrading our sound system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with upgrading/expanding a home sound system. Jeff gave us a number of options and we ended up going with a Sonos system, replacing what we had. We love the Sonos products and Jeff was most helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation made process easier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the get go Kim made this experience fantastic. She was always there to answer any of my questions at any time. She never made me feel like I was bothering her or asking too many question. Kim is truly a rockstar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy consultant resolved my technical issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mohamd did a great job when he returned to work and addressed the technical difficulty I was experiencing with the newly installed equipment by Best Buy. Also help me recreate access to my Best Buy Rewards program account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i knew i would be pleased with my new purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was very please with this consultant he was able to reassure me of my choice of microwave, and it did fit as he said

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earl was very professional and insightful. He helped with the best television selection for our house based on the walls that they were to be placed on, and with the home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our internet issues were resolved.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with our home internet. We switched from three wireless routers to the eevo mesh system. Liz was able to diagnose the issue immediately and suggest a suitable solution. We could not have accomplished this without her.

    I would recommend this to a friend