Customer Ratings & Reviews

Nathan and his assistant Andrew were great! They really understood our needs and made everything happen to meet them.

Jeff Allan and the entirety of the Best Buy crew was amazing. We loved having them help with design ideas and precision with executing plans and installation.

Sean was great, reviewed our home setup and made the appropriate suggestions on how to move forward. We are now enjoying his suggestions.

The expert was able to provide suggestions we hadn't known were even possible. Saved us money by not needing electrical work done by using smart lighting + smart switch instead.

Troy was professional and gave full explanations of differences among products. Explanations were thorough and easy to understand. I appreciated the personal service and would use the service again if needed.

Chris did a great job in guiding me on how to design a sound system for my space. He followed up to make sure I was happy with my installation. He was very responsive and professional throughout the entire process.

Geek Squad added a EERO mesh net in my home. Could not be happier with the great WiFi coverage in all areas of my 3000+ square foot house. No more dead spots!

Jade was a great help when I bought our outside sound system, that she was the only person in mind when we bought out inside sound system! Jade and her crew Adam and Tommy are both extremely helpful and provide awesome service!

We needed advise re: double oven vs new stove vs single oven. Options were discussed, models reviewed as well as costs. Very helpful!

Krystie was terrific...provided excellent advice and guidance about mounting my TVs on the wall and also answered other unrelated technical questions I had. She’s an excellent advocate for Best Buy...I’m sold on Best Buy!

I had a small space for a refrigerator and Jonathan did a great job finding one that didn’t have door handles. Also it was wide enough, deep enough and just high enough. It was delivered the following Wednesday!

We needed help with double oven and the home expert came to our house super-fast, arrived on time and help us measure it. Great service!.

very attentive to detail took time to explain things and answer questions responded quickly to assist with trouble shooting responded quickly to correspondence very friendly and knowledgeable

We needed to upgrade our AV system and the team gave great advice and provided great installation service.

Tiffany was very helpful, friendly, and knowledgeable. The suggestions she made were spot on. She was just a text or phone call away when we had delivery issues with our order and handled it perfectly.

Tyler is a great guy , very responsive and knowledgeable. But in this instance, the overarching goal was to get new smart TVs with the apple app installed and we simply did not. So the workstation for now is to come back and install external Apple TV’s which I already own. Despite getting a discount on the labor we’re still expected to pay for this return call which should not be our responsibility in the first place. The moment we all discovered that the app was not on the Sony oldest the geek squad on site should have huddled snd solved the problem. In addition the Geek team rushed through one set up only to discover a non working cable outlet. But it had no solution necessitating a visit from Comcast and now a return visit by both Comcast snd the Geek team. Never confuse effort with results. In this case the results are still lacking.

I went to Best Buy to order kitchen appliances and a washer/dryer set. Josh was extremely helpful and knowledgeable. He gave me good advice regarding my new kitchen. I highly recommend him and the rest of the kitchen team.

I was looking for a new fridge and Andy was very knowledgeable and professional and helped me make picking one out and getting it scheduled for delivery a breeze

Miguel was awesome and helped us right from the first Hello. Help helped us reactivate our credit card as we had not used it in a while. Overall experience was smooth. We love our Samsung refrigerator

We enjoy working with Nikki Jones. She is very smart and easy to work with. She helped us with our kitchen appliances and our basement TV. We look forward to working with Nikki again in the future.