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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 891 Showing 17,801-17,820 of 21,193 reviews
  • Rated 5 out of 5 stars

    Brandon followed up on every single detail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed consultation to get new kitchen appliances, Brandon was very helpful & professional. He attended to all our needs and was so patient to documents all our comments, notes and requests, then to get us the best offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christian MacKenzie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an over the range microwave to replace vent hood. Christian came and got all the necessary notes that would need to be done and did so accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mitch is the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitch was fantastic from first meeting him in store to the consultation in our home. He was knowledgeable, professional and personable. I highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free consultation and no interruptions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers this service free of charge and you have this person’s full attention. Terry made great recommendations placed the order and coordinate the installation. Everything went as planned by Terry!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultation and deliver coordination for my Best Buy televisions, washer and dryer was absolutely superb. Everything was completed on time and exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased a variety of items for our home and Keith makes shopping at Bestbuy so much easier with his help. Thanks a lot!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    your staff was fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn Smith is awesome. John and his assistant who installed equipment were excellent and extremely helpful. I would recommend without hesitation. Great job. Very satisfie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ben helped us make good decisions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel lucky to have been introduced to Ben. He worked with us to make sure our equipment would work with our new tv and advised us on making the right decision! I would strongly recommend working with him, a great guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a home entertainment TV installation for my home. Truong was an excellent help - very knowledgeable and helped us set up the geek team to come out and install it. Great job - very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timothy Frazee was helpful, insightful and gave us great advice. He not only helped us through the decision making process with patience but also followed through with the install. Will work with him again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new Oleg TV and had it installed by the two best Geeks!! They were so informative and took their time to explain everything to us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent consultations and installations!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have worked with Grace and Josh for our technology/entertainment upgrades three times now! Since we have been so happy with the consults and installation services, we keep coming back for more! Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael is the Best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Feit is absolutely the best. Have dealt with him often and bought so many electronics and appliances from Best Buy because he is top notch. Never been disappointed. Will always call Michael for my electronics needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my MacPro16

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy with the time he spent showing me how to use my new Mac Pro 16. He helped me load several more items that were extremely important to me. He really took his time making sure I understood. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help ina new home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When moving into a new house, there is lots of new technology needed. I wanted to replace much of my smart home unites, get a new tv etc. Michael made the process much easier, and what he suggested was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt and Jamel are Geek Squad rock stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Jamel were knowledgeable, friendly and professional. They did their job neatly and quickly and helped set up and explain everything. Great job guys! Love the Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maria is the Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maria was availble to me whenever needed. She assisted me and explained the items purchased. She provided needed information for me to make educated decisions that met my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job from start to finish. Highly reco!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse and "Team Lisa" did a fantastic job. I appreciate the walk through prior to installation, and the tech tutorial after my TV was installed. Thanks to Lisa my TV/stereo layout is looking great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced old dishwasher.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Bosch dishwasher and had Best Buy complete the install. The installers were timely, polite, clean and professional. We couldn’t be happier with the jib completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrading our entire system that we had purchased from Best Buy in 2009. Tyler did an excellent job of figuring out what we needed and its worked out perfect.

    I would recommend this to a friend