Customer Ratings & Reviews

Alise is very easy to work with and she is knowledgeable about everything we needed to know. Alise was able to get our TV installed sooner than we expected. We will always go through her for any of our Best Buy needs.

Brett is the best. We had to make a large unexpected purchase during the holidays and Brett was there to answer all of our questions and make sure we got the best deal out there. We will definitely be contacting him again.

I needed help with picking out a new dishwasher and microwave. Devin was very knowledgeable and helpful.

Two men installed the refrigerator and made the necessary adjustments. They were very efficient and friendly.

I needed assistance to correct several issues I had with my home theater order and installation. The Home Expert had the skill set to address and resolve all of the issues. I am confident in the tech support.

Everything went well. Purchased two smart tv’s around the holidays and both transaction went extremely well.

Needed a home theater and some direction. Came into Best Buy, and was blown away by the knowledge and professionalism. Selection was second to none Overall great experience

We had a complicated tv haul away to plan and needed a full upgrade of tv, stand, sound, and such. Thomas was a pleasure to work with and got us a system beyond our wildest dreams. Great experience and great results!

James helped us both times with ordering our kitchen appliances. We had renovated our home to place on the market and were in the process of building a new one. He was extremely helpful each time! Thanks again.

Brandon in Magnolia was extremely helpful and knowledgeable about the different products I was interested in. Extremely patient and willing to explain so as to ensure I found what I was looking for.

Need help determining # of Ring cameras we needed plus info on washers & dryers. Steven was over-the-top helpful. He went out of his way to get all info we needed and then put order in to get things going.

We needed a home security system. Duane Thompson was knowledgeable and professional. He gave us impeccable service and we really enjoy our security system.

Michael and Robert were efficient and friendly. They wall mounted two televisions, got me connected, and helped me to set everything up. It all works great!

We needed help with microwave and air fryer. Mr Nelson was very helpful and knowledgable. Thanks Mr Nelson.

We needed help for our wifi system. We were not getting reception in all rooms. Best Buy recommended eero pro. It works great! I also had a wall power TV kit installed in Master Bedroom. The technician did a great job.

Philip has been there for our family from the initial home theater consultation, to all our technical maintenance. I have been a total tech support member, and have had excellent advice and service.

Travis did a great job with the home consultation. He explained our options and listen to what we wanted. He walked us through the purchase and set up a wonderful Geek Squad team to install the equipment we purchased.

Alejandro did a great job of helping us figure out which refrigerator would best fit our space and our needs. Having a home consultation made the whole purchase process extremely easy and stress-free.

Omar did a great job from start to finish! I felt comfortable with his recommendations and I knew he would get it right the first time. I will go back to him in the future for any additions to my home theater and gaming needs.

Grace and the installation team were great -- plan to use them again in the future and recommend to others.