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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 894 Showing 17,861-17,880 of 21,193 reviews
  • Rated 5 out of 5 stars

    If you need an appliance, contact Suhail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suhail is the best. He’s my go to any time I need appliances. Helpful, knowledgeable, polite and professional, he always finds me the best deals. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rushed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt like when I was there I first off didn’t realize that you were closing soon so I felt rushed out by the salesman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation made me feel better about my dec.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help picking out the right TV for a relative. Seth gave suggestions as to what might work for their circumstances and most importantly the price point! It’s always a pleasure working with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was helpful and efficent and answered all questions and gave demenstration of how everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Jason and his assistant were excellent for installing a LG G3 tv on the existing mount. He had to do remeasurment to fit perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultation make help the decision.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help to measure the space for a one unit laundry center washer and dryer. The consultant Santiago Restrepo was very helpful and answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home receiver install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was very good at customizing a plan to install the exact products I needed in order to make the most use of the previous home speaker system left behind by the sellers of my new house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator died on Thanksgiving. We needed a replacement immediately but within our budget. Louis Franz and his team responded quickly and we would highly recommend him and his team. Very satisfied with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and knowledgeable professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian is courteous, professional and knowledgeable about products and services. Every time I have had a need Brian has been able to find an appropriate solution on time so my needs are met carefully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The person to deal with.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill is the guy to work with because he works for you. He listens to you and what your needs are. He explains the pros and cons of different brands and models as they pertain to what you want. Your budget he takes into account. Very honest and trustworthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation was excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with the best TV and mounting for our specific living room. Jacob was patient and listened to all of our inputs. He was super knowledgeable about the options, and was candid when he needed more info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Todd helped build the perfect system for our space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just a fun process. Took it slowly with Todd, building a new home theater system gradually. The results are stunning, largely as a result of Todd’s expert guidance and patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My virtual consultation was awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt is a phenomal knowledge resource on all things tech, and did an excellent job walking me through buying a new TV and sound system. He shows real care and dedication to his customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a dish washer as ours broke our consultation was awesome she showed us all the options listened well and help us choose what was within our budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thomas is a True Professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas’ customer service is stellar. He follows up timely and ensured that we were taken care of all the way through the process. We will work with Thomas exclusively moving forward for all of our BBY needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eduardo gave us his attention.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eduardo Calvillo went over and above to help us find a freezer that would fit into my kitchen space. He took care of all our questions and made sure of delivery and installation. He did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Atmos soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure which soundbar to purchase. After discussing with Jake I feel confident that he helped me in making the correct model. The sound is great and I couldn’t be happier. Thank you Jake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having a washing machine delivered and one removed. Delivery went perfect as well as installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm extremly unhappy with Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been through hell since the beginning of June with the old and new so call computer.It believe it's worst than the old.Anbd haven't had the help to do the right set up,PLUS!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expert advice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new home theater set-up. The adviser was very knowledgeable and gave us many options. He did not oversell us. We are very satisfied with the end result

    I would recommend this to a friend