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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 895 Showing 17,881-17,900 of 21,193 reviews
  • Rated 5 out of 5 stars

    Expert advice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new home theater set-up. The adviser was very knowledgeable and gave us many options. He did not oversell us. We are very satisfied with the end result

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lead Technician

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Clark was knowledgeable, professional, courteous and thorough. Took time to explain everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant helped us getting the right product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to get a security camera for our home. Scotty was very helpful taking care of our selection of cameras. He followed through with many questions we had. It was a pleasure to work with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris made me life easier!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is a high-quality individual, professional, and caring. Chris goes the extra mile to educate, support and problem solve. I wish we had more great people on this planet like Chris. THANK YOU! Kai

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SamsungQN85B

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total tech and Geek Squad is the only way to go!! Ken and Cole delivered and expertly mounted my 85" Samsung QN85B TV. They were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant was very informative.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with selection of new receiver and speakers for home theater set up, was given options for receivers & speakers, was thoroughly explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my freezer. Great job getting it in the house

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed home theater , employee did good service installing it in the wall cleaned very thing up & haul away now and m enjoying my pioneer tv great value & great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were adding on an enclosed backporch and needed assistance with a TV, speaker system and security cameras. Tiffany was able to guide us in the right direction with what we were needing and keep us in our budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peter C. Is very knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peter C. Is very knowledgeable for my home theater needs and is very easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kyle goes above and beyond to help us

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle has helped us every time we have needed something or just had a question. He responds to our inquiries within minutes. He is always very pleasant and a joy to deal with. He always a solution for whatever we need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was friendly and technician communicated well about the appointment time (I had an unexpected conflict and the technician was excellent and working it out with me). The TV and mount went up quick and easy; I appreciated not having to set this up myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Assistance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to give a shout out for Erica Manko as she was amazing helpful me on out t new TVs and four mounts indoor and outdoor for my newly built home. Was and is there for any questions throughout. Thank you again, Mike R.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Martin Schmalz is a great consultant.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Martin Schmalz was excellent as he advised us on how to setup our home for the best capabilities. I would absolutely work again with Martin in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help picking out a new TV, remote, and all the things needed to hang it… the team at geek squad have been great. Having people to personally reach out to with questions or concerns has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Consultant knows it al!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason did a fantastic job in making my wife haply with the appliance choices. I didn't even have to put in any input. His product knowledge, and customer service is a 11/10 ranking. Can’t wait to consult with him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to upgrade my speakers. Sydney was a huge help and provided great service. Worked with me to provide a number of options based on my needs and helped select the best option ir me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shane made it happen.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with my printer setup as it would connect to the wifi but not print. Shane was awesome. He set up the new printer and made sure it printed properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with in-home consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant who came to our house was very knowledgeable of products that were available to help us with our needs. Gave us some great suggestions and followed up as he said he would with a price list. We were very happy with the consultation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service provided

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He helped me navigate a tricky order. He monitored the entire process making sure everything went through without incident. Extremely helpful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Consultant made me confident

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help for Home theater, TV and projector. Gavin was of great help. He personally visited our home and suggested the options that met my requirements and budget. It’s perfectly set up today.

    I would recommend this to a friend