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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 896 Showing 17,901-17,920 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan Miller was both personable and knowledgeable, and he made the consultation process fun and interesting. We are looking forward to seeing the new TVs and sound system in place in our new home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bill Ippolito

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Demotics is intelligent and has great people skills. We described what we needed and he helped us get exactly the right equipment. His follow up was outstanding. We will continue to utilize him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fast accurate service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a microwave delivered and specific model our consultant got it ordered and sent in just a couple days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    His easy, professional approach made me confident

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our help was in setting up the 2 new computers, each with 2 monitors. Well done, very professional, friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time and the people were professional. They made sure that product was in good condition.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Agent Ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael is the BEST of the Best Buy professionals! Polite, encouraging, patient with superior knowledge on verge of wizardry! Fortunate to have The BEST of the Best Buy agents assist me in IT decision making ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My consultant made my move so much easier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garson was very pleasant to work with. He updated me every step of the way and made sure to follow up with deliveries and installs. I valued his opinion on guiding me to the best equipment for my needs. Thank you Garson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new refrigerator for my family, we went to best buy, he spent hours with us as we were trying to pick the best fit for our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great asset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to work with. He knows the products and was very helpful suggesting alternative appliances when the one we selected was not available, Alex is an asset Best Buy can be proud of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall: great experience with sales person

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help getting a credit for my refrigerator, which a long scratch down the freezer door. The issue was finally resolved. I think!! I will see in my next billing cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highest recommendation for Brian Goodwill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, courteous and focused I’m doing the very best for the client. Brian and I have worked on several projects for my home and I’m always 100% satisfied. I wouldn’t work with anybody else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of good information

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh has been very helpful. So far he's helped me pick out the TV, sound system, washing machine and now a dishwasher. He responds back in a timely manner and is also a hell of a nice guy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and Professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garson was very helpful from start to finish and did not try to upset me or put any pressure on me to make a purchase before I was ready. I will definitely work with him again for any future home theater needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and very friendly. Knew his stuff and didn’t try to oversell anything in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service - knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent, Prompt, knowledgable. John did a great job in assisting us with questions that we had regarding the new television and installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Consultant had good solutions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed advice on replacing an outdated sound system. The home expert had good ideas and was very helpful getting us set up with a Sonos system and improved WiFi that allows us to listen to music anywhere in our condo in a very simplified fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly an exciting experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarred is beyond awesome. He truly helped me to understand what was purchasing and guided me on all the parts and pieces I would need. Thank you Jarred for being so helpful. You truly made this a wonderful experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julie provided excellent service and advice. Love the products she picked for me and how responsive she was. We still have a lot of purchases to make and will be reaching out to Julie over the next few weeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boom! This guy is here to help!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean does everything that a team member should and that is unconditional customer service and expects nothing in return. Many thanks for all of his help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant provided needed support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help picking out Ring doorbell/cameras. Brian was very professional and answered all my questions. When devices weren't working quite right, he explained what may be needed to fix it.

    I would recommend this to a friend