Customer Ratings & Reviews

Needed help picking out Ring doorbell/cameras. Brian was very professional and answered all my questions. When devices weren't working quite right, he explained what may be needed to fix it.

We needed help for phones and computer. We appreciated the help but will need to schedule another visit to deal with more details. Too many things to do in one visit.

Bill Crocker has been receptive, nice and helpped us get the correct appliance and TVs . He is personable and knows the things we have bought through him

She patiently guided us through several decisions concerning TVs and related matters. Very helpful.

Needed new smart tv above stone fireplace mantel. Adam was superb in evaluating are needs. He made suggestions for type of TV, sound bar etc that we followed. AND his followup calls, emails, etc have been exceptional.

Eric Peralta and the Geek Squad did a great job. They explained the system, scheduled the install and met their deliverables. I am learning, but happy with my new system.

I need a new washer and dryer and one in mind. Derek was extremely helpful in showing me different models and comparing them within my desired budget. He was professional and very efficient in placing the order.

We needed help with the total redo and upgrading of our audio/visual and wifi systems. We were grateful to have Terry bring his expertise to our home and help facilitate the remarkable transformation.

Bill was an excellent communicator and extremely helpful and knowledgable in trying to decide the best option for my outdoor speaker system. I would definitely consult with Bill again for future tech projects.

I needed a new laptop and Jerry was incredibly helpful. He made technical recommendations for a computer that met my needs and made arrangements for my picking it up without any hassle. Awesome service!

Gabriel was professional with a wealth of knowledgeable about the products we were interested in. His communication/interpersonal skills were superb. Kind and respectful without being a pushy consultant.

We needed help with a new tv and in addition he helped us with a sound bar, stove and laptop. It was a pleasure meeting him and he was extremely helpful would definitely recommend him

Johnny was extremely experienced and helpful because I barely was familiar with the technology or what type of set up would work. Thanks to Johnny’s experience he showed me a few different options.

It was great working with Jack Ohanian. He was promptly communicative every step of the way from the first step of consultation through ordering the right products for our built-in microwave.

Faheem is very knowledgeable and resourceful. It was great working with him. Best Buy customer service was great and I highly recommend them.

We were looking to upgrade some equipment and cut the cord with the cable company to lower monthly costs. Equipment upgrade and installation a success and now looking to lower monthly costs.

Very efficient and helpful. Measurement for new fridge was off by 1/4 inch and installation was more difficult than expected. Installers managed to do it.

Heather Wilson (Cary, NC) did a wonderful job assessing our needs and recommending the appropriate products. She continued to follow up on Geek Squad appointments and inventory availability.

Tyler did an excellent job determining the right equipment needed for yes to "Cut the Cable Cord". Each older house is different so it takes problem solving skills which Tyler displayed.

I was extremely happy with my consultation and service with Will Fern! He is very knowledgeable and helpful with suggestions to make my experience great