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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 901 Showing 18,001-18,020 of 21,193 reviews
  • Rated 5 out of 5 stars

    superb service and products!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris, the counselor at BB was superb and coordinated the purchases and installation. Victor, Jessie and Austin couldn't have possibly been better with installation and instructing us in using the new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceeded out expectations.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad far exceeded our expectations. David and Lydia were professional, pleasant and knowledgeable. They spent a good amount of time at the end of installation explaining our new TV and receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation was just what we needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased a new home with built-in surround sounds speakers. We needed help choosing a receiver and flat screen TV. The installation went great and we are very happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most helpful and knowledgeable home expert

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas set up our wifi booster system and helped with a couple of other tech problems we were having. He was patient and helpful the whole time. He didn't make us feel he was in a rush to get done. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mane me feel good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need help with security cameras selection, best for my location, and placement. Dina Harris was a lot of help and the whole team. If I could give more stars I would. THANK YOU AND EVERYONE THAT HELPED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome In-House Consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was excellent with our in-home consultation. He listened to our needs, then we went to the nearby store where he set us up with everything we discussed at our home. Great job, Jason!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Explained everything well. Answered questions. He was very friendly and highly knowledgeable. We enjoy our consultation and we’re very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communications

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough home consultation Feel confident my job will be handled in a timely matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV died. The total tech/Geeks came out to see it was user error but after nine years, it was dead. So thankful to these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an internet power boost. She answered all our questions and was very knowledgeable. A joy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Appliance Consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was great and was able to figure out the best appliance package for our kitchen. He also was able to make sure what we wanted was in stock and if not suggested the best alternative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nelson Rocks!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nelson at Rego Park had been amazing. He knows his stuff. I will definitely be reaching out to him for all my electronics needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Tracy has the expertise to make your technology project come to life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consultant with great ideas for future

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darius was an excellent advisor. He helped me find the perfect tv for our living room as well as some solutions for wire hiding. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave`k`

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Microwave was installed by two gentlemen in a timely effecient manner with all debree removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful assistance!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a refrigerator & a microwave. Beau was such a great help in helping me find the size & style I wanted. I am enjoying my purchases so much!! I would highly recommend them to all my friends!!! Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes! Finally!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new computer and accessories, they came in set it all up and did an excellent job. Great service, wonderful tech’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My consultation was helpful.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill was very helpful showing me gas ranges and microwaves to replace mine. His knowledge and recommendation proved to just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consult for wireless doorbells

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach is personable, knowledgeable, and so helpful. He also took the time to call me twice to update me on his arrival time..very impressive. He is an impressive employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John is the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was amazing in helping us figure out what TV and sound system we wanted and how to install everything. Incredibly knowledgeable and patient. I would work with John anytime!

    I would recommend this to a friend