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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 902 Showing 18,021-18,040 of 21,193 reviews
  • Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert came to my house at almost the end of a Friday one extra visit to solve a few more issues with camera and helped with settings on Ring app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant helped to walk us through the proce

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aldolfo was very helpful with explaining the process and how our new router would work. The after installation supposing very reassuring especially to those of us who aren’t tech-savvy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , Aaron the consultant was very helpful . The delivery came right on time and the set up was pretty fast and excellent . Definitely giving 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communication

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our TV and Soundbar mounted. We were called the day before and the day of our appointment. Both techs were professional, respectful, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy does it again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I had was nothing short of phenomenal. The workers were respectful and quick to help my every need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for sending Frank to install my Mom's sound bar. While it should have been simple, it was challenging, but he rose to the occasion and went above and beyond. A pleasure working with him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Expert, Derek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek was extremely knowledgeable and patient. He offered options based on our wants and needs. Derek followed up after the purchase as well. I highly recommend Derek and Best Buy and will use in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen re-do

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our kitchen needed some (a lot) of updating, starting with appliances. Staff was vert knowledgeable- and friendly- and helped us put together a nice set of appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was awesome every detail was considered a

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome every detail was considered and put it to reality the sound system for television the Wi-Fi connection it’s just excellent superb I love my media room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good at what he does

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was very helpful setting up our in-house audio. When we had problems I called him and he was very prompt with taking care of our issues. I will call Brian when ever we decide to add to our home audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viewing Equipment Updgrade Success!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home expert as well as the geek squad crew did an excellent job of getting the desired tech selected, delivered, installed and fine tuned to our requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying Our New Whirlpool Appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, friendly, efficient and helpful! Moved into our home and frieg and washer dryer arrived that morning by 8:30 AM - much needed appliances and was great to have them first thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick solution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was right on time for our consultation. He quickly analyzed my computer situation and provided a suitable solution. He ordered the necessary hardware and it arrived the next day. Good job Andrew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant expertise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was a great consultant. He kept his promise and followed up on all the issues that i had with best buy protrction plan for all the appliances i purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Tech, Adam, was super patient with us

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our BB Tech, Adam Colvin, was just great. He fixed our problem, explained how things worked and left us his email and phone number. Wow. Now we feel like we have our own private tech for questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultant was knowledgeable and professional.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I as in the market for a couple high end TV's and sound system. The sales consultant was knowledgeable and helpful. He was also very patient as I had numerous questions about each product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation and advisory excellence - Kim Dang

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kim is amazing to work with. She is responsive, has excellent vision, and provides a tremendous analytical mindset. I trust and value her expertise and look forward to working with her in year's to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workmanship at the highest level.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a stove top put in and the gentlemen that's did the installation were such a happy experience that's I'm so glad and appreciative of the finished work, great job gentlemen Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard Pratt was very helpful in choosing appliances and a follow up when we had questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience at Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrell was great to work with. Very helpful and friendly, as were all the people at Best Buy.

    I would recommend this to a friend