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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 904 Showing 18,061-18,080 of 21,193 reviews
  • Rated 5 out of 5 stars

    Our consultant meet our needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were interested in purchasing a new tv and Andy was very attentive to our needs. He did not pressure us into buying a certain product but rather suggested a few options that would best meet our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation helped me confident :)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sunny has great selling ability, communication skill, observation spirit, computer literacy, interpersonal skill, creativity, and motivational power. Thank you for choosing right appliances for my kitchen :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The support stops after the consultation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need advice on purchasing kitchen appliances. The in-home appointment went well and the consultant was patient and answered our questions. After that, we dropped off the face of the planet. No follow-up and we could not talk to anyone in the local store to make changes to our quote. Our deliveries were delayed several times, and the refrigerator had to be replaced due to a dent. No follow-up of any kind from our consultant. It felt like he got his sale and that was that…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was awesome at helping me select the best appliances and home tech within my budget. Installation teams were highly professional, very neat, on time and set up everything perfectly. Thanks much to all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range I wanted wasn't in stock and they took my information and informed me the minute the inventory was replenished. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with the original purchase and installation of 18 TVs for our American Legion Club. Also, helped with the purchase and installation of 4 replacement TVs a few years later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Consultation!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new washer/dryer & microwave. Christopher was extremely helpful & we got the products we needed at a price we were happy with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was extremely helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ashley was fantastic. Knowledgeable,professional,great personality and honest. She did everything she said she would and everything was done on time frame she told me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Consultant Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courtney has been a valued resource and very attentive to detail. She was able to resolve issues quickly and very customer focused. She is a valued resource and is the main reason why i trust Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation & purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in deciding what I needed & explained the details of the product thoroughly. Install was prompt, quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation /site visit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gavin was courteous, accessible and his site visit reassured me about my appliance installation. Installers did professional and neat work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason Owens was friendly, knowledgeable and willing to take the time needed to complete the job thoroughly. I highly recommend the Total Tech Team from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Noah Lefavore

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Re Noah Lefavore, his professionalism, product knowledge, and kind patience to explain our choices and guide us to good product decisions were of great and valued assistance to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert product support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob is very knowledgeable on Best Buy products. He took the time to visit my house to review equipment and installation needs. I seek Jacob out every time I need a recommendation etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable and Courteous Professionals

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg and Rel were very knowledgable and professional during the mounting of my TV and setting up the new receiver. They took time to make sure they thoroughly answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite having numerous problems with getting my tv installed, the magnolia group showed up and did a great job. No complaints. They were polite, professional and the set up was terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will was a great help in selecting our bundle of dishwasher, refrigerator and oven. Couldn’t have done it without him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rodney Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My livingroom tv died and my stereo system needs a refresh. Rodney provided me with options and am waiting for installation. He also set me up with a garage refrigerator/freezer which I am very pleased with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience and knowledge are key

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a construction company I build many kitchens and Michael has always found the best products for my clients needs. He has plenty of experience and knowledge about the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Expert

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan is available and knowledgeable. He’s also very personable. A credit to Best Buy, and why I will always be a tech member subscriber. Well worth the expense for those tech impaired people like me.

    I would recommend this to a friend