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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 911 Showing 18,201-18,220 of 21,193 reviews
  • Rated 5 out of 5 stars

    Our salesman was excellent.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a wonderful experience with Ivan Rojas. He came and measured and made sure all the appliances would fit. He is an asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh is great and deserves a raise.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was great. He took the time to explain features and make solid recommendations. He understood the products and made me feel confident of my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with Derek was an awesome experience! He was very helpful and knowledgeable in helping us pick the best products and at an affordable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful consultation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech expert was reassuring that the ceiling speakers could be installed without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consulting with Michelle is an excellent way to go. We have used her twice with enhancements to our home AV situation. She was great on both occasions. I highly recommend her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He made us his priority

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with home theater , Tv’s and other home devices and appliances! The expert was very helpful and we were so glad to have met him. He answered all our questions! Great serves, thanks Richard

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV consulting/install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew & his teams that installed our TV's were fabulous and the install went very smooth. Only issue is a minor one w/ one of the remote controls not matching the other and Andrew is following up on that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help required for washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Linda Bedbury was very friendly and professional in helping me choose a washer dryer combination for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just call Best Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard was excellent to deal with. The care and the technical expertise was evident. If I could give 10 stars I would. I highly recommend Best Buy and the great Techs that came to mount the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Right Kind of Customer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis ( store manager ) and Jacob did a great job on this project. Have supported this store since it first opened, and will continue into the future. Great store and staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Best Buy Consultant Was Outstanding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke was excellent. Helped us to navigate ur purchases and select the best optons for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am glad to be able to catch up with laundry.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who installed my new washer were very polite and pleasant. They competed their tasks quickly and professionally. I give them a 10..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    responsive and professional help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new TV, surround receiver and installation. Provided all the info we needed & learned a lot. Answered questions after initial visit. Purchased a few days later. All worked out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat buy install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel from the start was amazing. Helpful and knowledgeable. Even when we had an issue he was quick to not only help but fix it in a timely manner. We look forward to working with him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great advice and friendly service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe has helped us with appliances, stereos, computers and installation. Good advice and friendly service. Our go to guy for everything. So glad to have him to consult with on every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deangelo is great! Super knowledgeable and can clearly explain how tech items work. Very friendly. Professional. Helps you think through what you really need to purchase. No hard sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A terrific installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team worked quickly and efficiently to install our new dryer and remove the old. They were very polite and friendly, and answered all our questions. It was a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I now remotely greet guests from my wheelchair.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help to correct a remote doorbell/lock installation, and she tracked down and corrected every problem, leaving me confidently greeting guests from my upstairs wheelchair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luis rocks !!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis was amazing he was knowledgeable, he was extremely friendly and answered all my questions and didn't leave until my questions were answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than I expected!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone from in store personnel to my IHA to the installers were great especially when explaining all of the steps necessary in getting me to where I was hoping to end up regarding cord cutting.

    I would recommend this to a friend