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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 914 Showing 18,261-18,280 of 21,193 reviews
  • Rated 5 out of 5 stars

    Excellent consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnny the expert, was great at measuring for our refrigerator installation and also at the store. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We were super confident with Tom Cisper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad we met Tom Cisper! We are installing a home theater and Tom was absolutely amazing. He so knowledgeable and helpfully. We we'll definitly recommend our friends to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Consultation Was Worth It- Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hesham pointed me in the right direction with the budget we had to upgrade our home tv entertainment system. We are very pleased with the result. Working with Hesham was a pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I felt I was getting the help I was desperately i

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help bying a new TV to replace my old Panasonic plasma . Mikey was wonderful. Patient , professional and proficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant knew so much more than I did, and was able to fill in the knowledge gaps to get me up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and Straight Forward Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in immediate need of a new washer and dryer. I was surprised by the knowledge of the sales rep having always thought of Best Buy for tech other than appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best in Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the way around in house reps to the phone reps i could not ask for better communication,professionalism, and and down right plain good human nature. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every step was professionally handled.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every step of the way there was someone that was a great help. In the store as well as home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas was great to work with. He lined me up with all the product and support I needed to facilitate an entertainment room and a TV in the great room as well as set me up to maximize my internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY Recommend Best Buy Home Expert services!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to improve our wireless and get a new TV. Our experience was outstanding.Joseph (Camille) Ledoux listened to us and designed a system that is totally meeting our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound system installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Chris, was very knowledgeable and extremely polite. He did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely needed help searching for the appropriate size refrigerator. My consultant was very helpful with two separate packages. I bought 4 new appliances as a result of this great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are an elderly couple and needed help setting up our new TV and WIFI. Zie was very knowledgeable and professional and we are very happy and appreciative of Zie for his help with our new setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Expert

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo was very knowledgeable and offered a very competitive price , he was also helpful after the sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great FREE Service for Renovations and Builds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope they do more of this around the country. The ability to have someone come to the house, manage your budget, but give you a great number of options is fantastic. i would think for home decorators, builders and consumers, this is an excellent option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was informative!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray was extremely personable, knowledgable and professional at all times. He contacted us prior to confirm appt and what time to expect him. He was on time. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help finding an overhead microwave that would fit into a very small NYC kitchen spot. Luke was professional, helpful and within the week had a replacement appliance that fits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed our new TV & Sound bar mounted and set up. The technician was knowledgeable and did a superior job of instructing us on working all of the moving parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very skilled, professional, and careful.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very helpful. Got the work done very fast and to an incredible level of quality. Will definitely be looking to work together again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound Consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultant provided excellent guidance with purchase of 75” TV, sound woofer system, wifi routers and installation coordination. The install was a few weeks ago and I am very happy with the results.

    I would recommend this to a friend